Job Description

Odawa Casino Resort

Job Title:F&B Bartender

Reports ToF&B Services Supervisor

Department:Food & Beverage

Minimum Pay Rate$11.00per hour + Tips

JobCode:BARTEN

Pay Grade:FB2

DateWritten:01/03/2018

LastUpdate:08/21/2024

Provides upbeat, positive, friendly, and excellent service to every guest who approaches the bar/diningdeli area while preparing and pouring drinks, serving food, placing food orders for guests.

Primary Duties & Responsibilities:

• Conducts oneself in a positive and professional manner.
• Smiles and makes eye contact, greets, welcomes and invites our guests back.
• Waits on all guests and serves food as well as beverages and bartend
• Anticipates the needs and wants of our guests.
• Uses product knowledge to up-sell and suggestive sell.
• Prepares drinks with proper portions and ingredients.
• Operates liquor dispensing system as required or utilizes pour measuring device.
• Operates a cash register, rings in proper amounts and gives guests correct change. Accounts for all cash, charge and hosted sales and maintains integrity of all financial controls and responsibilities.
• Ensures accuracy when counting down cashregisters.
• Keeps a neat, organized, stocked and clean environment at all times and abides by all health codes.
• Maintains respectful control over guests at all times and assists management by informing them of guest complaints.
• Monitor guest consumption and respond according to TIPS training.
• Keeps the bar area stocked, cleaned and ready for guests at all times.
• Attends to service staffneeding service at the bar in a quick and efficient manner.
• Arranges bottles and glasses to make attractive display.
• Replenishes bar snacks such as chips, pretzels and nuts.
• Replenishes supplies/cups, spears, napkins, and ice.
• Maintains inventory control.
• Completes any side-work, set-up or closing duties as assigned.
• Place liquors, fruits, glassware, linen, silverware, paper supplies, small wares and sundries in their designated places, following proper storage and safety guidelines andprocedures.
• Replace empty draught beer kegs as may berequired.
• Pit fruit and fill ice bins with crushed or cubed ice from designatedmachines.
• Operate all equipment and utensils asrequired.
• Wash beverageglasses.
• Removes and empties all trashcans within the bar and dining area
• Responsible for following established departmental procedures and all applicable laws and show responsibility by practicing methods that were taught through our TIPS program.
• Maintains grooming and appearance according to specified grooming and appearance policies.
• Follows all direction and assigned duties as given by the restaurant management
• Attends all meetings as required.
• Completes all required training satisfactorily.
• Must maintain the highest level of confidentiality at all times.
• May work at other properties as needed.
• Performs all other assigned duties within the scope of the position

System Access: Agilysys InfoGenesis, Trakka

Upholds Odawa Casino Mission statement in all aspects of position:

Mission:

We create excitement and memories.

Values:

We create a culture that provides:

1. A fun, rewarding, safe, and consistent environment for our TeamMembers.
2. A warm reception, welcoming environment, and friendlyatmosphere.
3. An optimal entertainment experience through exceptionalservice.
4. Support for the Waganakising Odawak values through Wisdom, Love,Respect, Bravery, Honesty, Humility, andTruth.
5. A contribution and connection to thecommunity.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:

• Must have minimum of one (1) year bartending or working in the service industry.
• Must be able to anticipate customer needs, andexpectations.
• Must read, write and speak English fluently.
• Must have basic math skills.
• Must complete TIPS training and certification within thirty (30) days of employment or provide proof of current certifications and must keep current.
• Must be able to meet physical requirements such as significant lifting up to fifty (50) pounds, along with standing for long periods of time, bending, reaching, and kneeling.
• Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, and special events, etc., as needed.
• You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
• Must be able to obtain a key gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.