Job Description

Job Location: Anakeesta - Gatlinburg, TN 37738
Salary Range: $16.00 Hourly

Food & Beverage Attendant
Job

Summary
Join the Anakeesta team as a Food & Beverage Attendant, where you’ll play a key role in creating memorable dining experiences for our guests. From quick bites to sweet treats, you’ll deliver friendly, fast, and accurate service while helping maintain a clean, safe, and welcoming food service environment across our park’s dining locations.
Your Responsibilities
- Greet guests warmly and provide exceptional customer service.
- Prepare and serve food and beverage items accurately and efficiently, following established recipes and presentation standards.
- Operate point-of-sale systems and handle cash and card transactions with accuracy.
- Maintain a clean, organized, and sanitary work area, including counters, equipment, and guest-facing spaces.
- Restock food, beverage, and supply items as needed throughout the shift.
- Communicate clearly and work collaboratively with team members to ensure smooth daily operations.
- Monitor guest satisfaction and respond to questions or concerns in a friendly, professional manner.
- Follow all food safety, sanitation, and safety policies and procedures.
- Support other food and beverage locations or duties as assigned.

QualificationsWhat You Need
- Previous customer service or food service experience preferred, but not required.
- Strong communication skills and a positive, guest-focused attitude.
- Ability to work in a fast-paced environment while staying organized and attentive to detail.
- Ability to stand for extended periods and lift up to 25 lbs.
- Availability to work weekends, holidays, and a variety of shifts.
- Must be willing to attend Serv-Safe class to obtain certification.
- Must be able to safely lift, carry, and move materials independently and with team assistance when necessary.
- Ability to perform physical tasks including pushing, pulling, grasping, bending, stooping, kneeling, climbing, and reaching overhead.
- Must be able to stand and walk for extended periods, including on uneven surfaces and stairs.
- Ability to safely handle heavy, bulky, or awkward items using proper lifting techniques and assistance as needed.
- Capable of working in a physically demanding environment with frequent movement and manual labor activities.
- Must be willing to attend TABC class to obtain certification.
Perks of Working with Us
- Competitive pay
- Paid time off
- Employee discounts on food and merchandise
- Free admission for employees and immediate family
- Generous pass exchange program with area attractions
About Us
Anakeesta is a one-of-a-kind outdoor adventure park in Gatlinburg, Tennessee, offering dining, shopping, and unforgettable experiences with breathtaking mountain views. We’re committed to creating exceptional guest experiences while fostering a fun, supportive, and growth-oriented workplace for our team members.
Be a Breath of Fresh Air