You will greet guests with a smile and ensure they feel valued from the moment they walk in. As F&B assistant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
High school diploma or equivalent; hospitality training is a plus
Proven experience in a similar role in a hotel
Excellent communication, grooming, and interpersonal skills
Fluent in English; additional languages are an advantage
Friendly, professional, and guest-focused
Able to work flexible shifts
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
