Job Description

Fault Co-Ordinator

Department: National Grid

Employment Type: Permanent

Location: Lutterworth

Compensation: £27,000 - £30,000 / year

As a Fault Coordinator, you will support the Commercial and Operational Support Teams in delivering work for the clients. You will ensure that work is delivered accurately; supporting in the submission of the correct forms and ensuring data is correct and up to date.

Key Responsibilities

• You will monitor and manage daily field activities through field mobility systems, audit mobile and photographic compliance
• You will manage requests for extensions/amendments required to notices/permits
• You will manage updating the systems to ensure that all the excavation measures are inputted correctly ready to be passed on to the reinstatement department - reconciling work activities on the system
• You will investigate and provide information to the performance analyst.
• You will manage the use of our management systems; ensuring all works carried out have been billed correctly
• You will carry out any other administrative duties appropriate for a job of this nature
• You will be part of the call desk

Experience and Qualifications

• Experience of working within the Utilities sector desired but not essential
• IT and system literate
• Ability to prioritise workload, multi-task and work under tight time pressures
• Good working knowledge of Microsoft Office systems

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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