Job Description

• Train, coach, and develop all shop team members to realize their potential
• Assess staff abilities. Create and implement effective development plans 
• Interview, select and hire great people
• Develop and maintain Good Vibes culture that fosters strong attraction & retention 
• Effectively schedule Associates, Certified Trainers and Shift Leaders 
• Update communication board with critical shop information 
• Hold regular meetings with key shop staff 
• Effectively delegate tasks to team and ensure a high standard of execution
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met 
• Count drawers and follow proper daily cash handling procedures 
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes 
• Control cost of goods, variances and inventories within the shop 
• Create a marketing plan. Lead local shop marketing to increase sales. A GM ideally is involved in the community, the school and local business, social and not-for-profit activities 
• Control assigned P&L line items 
• Must spend 80-90% of time on the shop floor in the Front of the House 
• Ability to maintain deadlines and prioritize while running an effective shift 
• Comply with health and safety standards for food, cleanliness and safety 
• Effectively handle customer complaints/issues 

• Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• You have strong written and verbal communication skills 
• You enjoy problem-solving 
• You have open availability 
• You're able to maintain deadlines and prioritize while running an effective shift 
• You have strong organizational skills and the ability to multitask
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)  
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You are able to build and develop strong teams and handle conflict resolution 
• You have strong interviewing skills 
• You’re able to write effective schedules and maintain labor goals 
• You have Microsoft Office skills 
• You have a strong business acumen 
• You have the ability to understand and interpret financial reports 
• You're able to stand/walk for 8-9 hours or as needed 
• You have the ability/stamina to work a minimum of 45 hours per week 

• MS WORD Resume
• required compensation.
• Contact information.
• Availability