Job Description

The Farm Market Assistant is responsible for serving diverse groups of people and communities, ensuring safe, timely and efficient market operations at each site as assigned by their daily route and schedule. Daily responsibilities include loading/unloading the Farm Market vehicle, inventory management, providing exemplary customer service, money handling and use of point-of-sale system, data collection and volunteer supervision.

RESPONSIBILITIES:

• Provide exemplary customer service to Farm Market Customers and others;
• Represent FeedMore WNY in a professional manner at all times when interfacing with customers, donors, volunteers and/or constituent providers;
• Promote FeedMore WNY Nutrition Education initiatives at market sites;
• Follow assigned route and schedule arriving at each market site on time; Helps to identify potential locations for new market sites;
• Responsible for recording all sales in Point-of-Sale (POS) system;
• Stock/Restock Farm Market vehicle as needed;
• Track and control inventory daily;
• Observe all safety policies and procedures as required by FeedMore WNY policies and DOT regulations;
• Serve as the point person for FeedMore WNY volunteers and interns;
• Help train and onboard new volunteers and interns;
• Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Community Garden/Freight Farms/on and off site food distributions, preparation of meals and serving home-delivered meals; and
• Other duties as assigned or needed.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Identifies and resolves problems in a timely manner and develops alternate solutions;
• Balances team and individual responsibilities. Responds promptly to internal team needs and commitments;
• Demonstrates accuracy and thoroughness, looking for opportunities to improve and promote quality;
• Must be able to lift up to 50 lbs. and stand on feet for extended amount of time. Will be working in hot and cold temperatures, both indoor and outdoor;
• Point-of-sale Proficiency: ability to use iPad to record transactions;
• Must possess a valid driver’s license and good driving record; and
• Must obtain a DOT Medical Certification upon hire and be willing to drive the Farm Market vehicle when needed.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to handle or feel items such as documents. The team member is required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. This position regularly requires the individual to lift objects weighing up to 50lbs;
• Supports the FeedMore WNY’s organization mission to fight hunger among the less fortunate;
• May perform administrative support for department; and
• Assists with other duties and projects as requested.

Requirements

QUALIFICATIONS REQUIRED:

• Bachelor’s degree and 2 years community nutrition/public health experience working with low-income populations, including intern or volunteer experience;
• Excellent organizational and time management skills;
• Excellent communication skills, both written and oral;
• Excellent interpersonal, presentation and public relations skills;
• Proficiency in MS Office products, including Word and Excel;
• Demonstrated ability in teaching and public speaking;
• Current & valid NYS driver’s license and access to an automobile; and
• Must be capable of lifting up to 50 lbs.

QUALIFICATIONS PREFERRED:

• Current ServSafe or other food safety certification;
• Previous volunteer experience at FeedMore WNY;
• Energetic, enthusiastic, and creative;
• Ability to learn new computer software programs;
• Able to take initiative and work independently; and
• Ability to adapt and grow in an expanding program.