Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Family Violence Support Worker - After Hours
SCHADS Level 4
Permanent Part‑Time, 15.2 hours per week
Location: Darwin, NT
Why this role matters
When women and children arrive after hours, they are often taking a strong and self‑directed step toward safety and stability. This role supports that courage by offering a calm, respectful presence as people make decisions that shape their next steps. You help create a refuge environment that is warm, organised and grounded in trauma‑informed care, offering stability, dignity and hope when people need it most.
About the role
This role supports the day‑to‑day operations of the Darwin Family Violence programs during evening, overnight and weekend shifts. You will work closely with Specialist Family Violence Practitioners and the Team Leader to respond to immediate needs, assist with safety planning and support client‑led case plans. You will help coordinate support across refuge, emergency accommodation and outreach settings, maintain accurate records and contribute to a safe, organised and welcoming environment.
This permanent part‑time position is for 15.2 hours a week within the Family Violence Service. Pay is in accordance with a SCHADS Level 4 and reports to the Team Leader.
How you will make an impact
Provide trauma‑informed support by offering a calm and reassuring first point of contact for women and children
Gather information to support risk assessment, safety planning and triage
Communicate client needs to Specialist Practitioners and the leadership team
Support preventative action and crisis response in consultation with senior staff
Build trusting relationships that encourage self‑determination and participation
Assist clients to implement case plans in line with TSA case management models
Coordinate support across refuge, emergency accommodation and outreach settings
Maintain accurate records including client notes, shift documentation and incident reports
Identify and escalate risks promptly to the Team Leader
Participate in team meetings and capacity building activities
Contribute to housekeeping and organisation to support a safe and welcoming environment
Review cases and assist with outstanding tasks when shift duties are complete
What you will bring
Certificate IV in social work, welfare, community development or related field, or equivalent experience
Experience in the social services sector
Understanding of family violence frameworks, risk assessment and safety planning
Ability to work independently during after‑hours shifts while contributing to a multidisciplinary team
Strong communication skills and ability to maintain professional boundaries
Commitment to trauma‑informed and client‑centred practice
Ability to work respectfully with people from diverse cultural backgrounds
Valid NT Working with Children’s Check (Ochre Card)
What we offer
Salary packaging up to $15,900 tax free and $2,650 meal and entertainment benefit
Generous paid parental leave
Purchased Leave Scheme
Five days paid leave annually to experience other TSA programs
Flexible working arrangements
Access to EAP and wellbeing initiatives
Ongoing training and development
A supportive and inclusive culture with passionate and dedicated team members
The opportunity to make a meaningful difference in the NT community
How to apply
If you feel drawn to supporting women and children with calm, compassion and dignity after hours, and want to be part of a team that makes a genuine difference, we would love to hear from you. Please submit your resume and a brief cover letter outlining your interest in the role.
Applications will close as soon as a suitable candidate is secured
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
