Job Description

Job Title: Family Support Worker: Domestic Abuse Lead
Salary: £33,531 - £38,052per annum
Grade: D
Contract Type: 12 Months Fixed Term
Working Hours: 37 hours per week

Job Purpose

To work as a member of the Families First Pilot Programme (FFPP) to promote children living with their families where appropriate and safe to do so.- taking a lead role in a specific area e.g. Domestic Abuse, Substance Misuse

To be the case holding ‘Lead Professional’ working with families where domestic abuse or substance misuse is a concern. This is an exciting opportunity to develop practice in these areas within the Families First Pilot.

To support the development, delivery and co-ordination of an agreed plan as part of a ‘Team Around the Family’, within the context of the FFPP Pilot programme.

To promote the use of community-based services to enable families to find local solutions and build resilience to sustain agreed outcomes

Key service accountabilities

• To be the case holding ‘Lead Professional’ on a wide range of cases that correspond with the post holder’s skill, experience, expertise and the needs of the family
• The Family Support Worker will be part of a ‘Team Around the Family’ and will take the lead in co-producing a plan with the family and professionals that will help the family to find local solutions and build resilience to sustain agreed outcomes.
• To organise regular meetings with the family and professionals in order to review the plan and ensure it has clear outcomes
• To demonstrate and model a high standard of practice that reflects a whole family, strengths-based approach when working with children and families
• To work in partnership with colleagues and other professionals from a range of organisations to develop a service that delivers the best possible outcomes for vulnerable children, young people and families
• To undertake a whole family assessment of need which will include liaison, as appropriate with other professionals and key people, e.g. Health Visitors, Schools, Housing and Education Departments
• To maintain up to date and effective case records in line with the performance targets set within the Prevention and Support Service
• To provide practical assistance, support and guidance to parents to enable them to care and protect their children successfully.
• To support families to establish good local community networks and support mechanisms to promote their self-help skills and resilience
• To encourage parents to keep medical and other appointments linked to their family’s development, which may include transporting them to appointments and meetings.
• To advise and support parents to establish routine in providing appropriate levels of care for their children.
• To undertake direct work with families and children of all ages.
• To support and advise service users and to advocate on their behalf if necessary.
• To ensure there is support within the home on budgeting, financial management, diet, home conditions and the provision of nutritious meals.
• At the discretion senior staff, any other activities that may be reasonably required from time to time commensurate with the nature of the post.
• To take the lead in delivering training or support the delivery of training to professionals and to parents.

Special Conditions

Due to the nature of the post ‘out of hours’ (evening) and weekend / bank holiday work will be necessary for which time off in lieu will be provided or appropriate payments for out of Band hours and Bank Holiday working.

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 7th May 2026

Closing Date (Internal & External): 25th May 2026

Interview Date: To Be Confirmed

Additional Information

If you have any questions about the role or interview process, please contact:

Fiona Pallett Domestic Abuse and MARAC Manager

fiona.pallett@thurrock.gov.uk

07565 620637

To view the Job Profile and Person Specification, please follow the link below:

Download Job Profile (PDF Document)

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council