Job Description

Family Support Worker - Fixed Term

• CCSS 3 | $93,458.79
• Fixed Term | End date -30 October 2026
• Empower Parents. Protect Children. Grow Strong Communities.

About NAAJA

The North Australian Aboriginal Justice Agency is a leading not-for-profit organisation that provides legal services and advocacy to Aboriginal and Torres Strait Islander people in the Northern Territory. NAAJA’s legal practice provides high quality, culturally proficient and accessible advice, casework and court advocacy in both criminal and civil law.

About the role

Family Support focuses on supporting Aboriginal and Torres Strait people through the delivery of client centred strengths-based case management service provision. In partnership with the department of Children and Families services, the NAAJA Family Support Service is seeking a family support worker to support families with children and young people who have highly complex needs and are involved with or are at risk of entering, the youth justice system.

The Preserve, Reunify and Rebuild (PRR) Program aims to deliver in-home practical supports that build parenting capacity, family functioning and life skills. This includes in-home culturally secure, and trauma informed practical supports that build upon the existing strengths of families, family functioning and life skills.

A family support worker will provide support and assistance to families to:

• help them keep their children safe, at home.
• reunify children in care with their birth family.
• provide practical support in the family home and in families’ daily lives to help them build parenting skills and maintain a safe environment for children to grow up at home.
• Connect and refer families to the services they need and monitor their progress towards success.

Why this role is right for you:

You’re a skilled case manager who works with compassion, clarity, and cultural awareness. You know your way around child protection systems, court processes, and the social challenges faced by Aboriginal families. You thrive on collaboration, build strong relationships, and communicate with care. Formal qualifications in social work or a related area are an advantage—but your values, integrity, and practice approach matter most.

What we offer at NAAJA:

• Salary packaging options up to $18,450 per annum tax free
• 6 weeks annual leave
• 3 weeks personal leave
• Professional development options and a great team

What you'll be doing in this role:

• Deliver in-home practical supports to families in the Greater Darwin Region which build parenting capacity, family functioning and life skills
• Focus on assisting families to identify their goals to build safe and nurturing family homes for their children. Support them in connecting with the right services to address concerns and support them to build greater confidence in their parenting.
• Network and connect with other providers across the local service system and foster sector. Actively refer families to specialist services, once referred continue to support progress towards agreed outcomes.
• Use the safe & together model when working with families experiencing domestic violence and the Signs of Safety model when supporting families. Mandated information sharing and membership on Multi-Agency Community and Child Safety Frameworks (MACCSF) is required.

What we're looking for:

• Knowledge and understanding of the issues which affect Aboriginal people involved with the child protection system.
• Extensive experience in the provision of case management support to Aboriginal families.
• Demonstrated practical experience in managing a caseload of clients with challenging behaviours and/or complex issues.
• Ability to work as an effective member of a team in a community organisation, maintain a team culture that is collaborative, positive, and supportive; and model conduct that is consistent with NAAJA values.
• Demonstrated skills and abilities in the preparation of clear, concise written communication, including the ability to analyse and extract relevant information for the purpose of preparing formal reports, assessments, and other relevant documentation.

Requirements

• Current drivers licence
• Ability to obtain a satisfactory working with children clearance (Ochre Card) upon commencement
• Satisfactory criminal history check and no history of disqualification from employment by a legal practice
• Ability and willingness to travel to remote areas

How to apply

Applicants for this position must submit a cover letter and resume addressing the essential criteria.

Enquiries can be sent to peopleandcapability@naaja.org.au. **Emailed applications not accepted**

Please note: This is an Aboriginal and Torres Strait Islander identified position.