Job Description

Join Us as a Family Support Worker

Blue Mountains & Lithgow - Part Time 24 hours per week

At Connect Children and Families, we believe every child deserves to feel safe, celebrated, and supported. Our programs exist to create positive change—walking alongside families, strengthening community connections, and ensuring every child has the opportunity to thrive.

We’re now seeking a Family Support Worker to join our Connect Early team and become a compassionate, reliable presence for families experiencing vulnerabilities in the early years of parenting and caregiving.

❤️ Why You’ll Love Working With Us

At Connect, our values guide everything we do:

• We Tune In – We listen deeply and respond with understanding.

• We Connect – Relationships are at the heart of strong outcomes.

• We Show Kindness – We lead with compassion, honesty, and care.

• We Strive for Social Justice – We remove barriers and advocate for equity.

• We Walk Together – We honour and respect Aboriginal cultures, voices, and families.

• We Celebrate – Every child’s uniqueness, strengths, and joy matters.

You’ll be part of a collaborative, supportive team committed to walking alongside families—never ahead, never behind.

🌟 About the Role

As a Family Support Worker, you will:

• Support parents and caregivers through our Connect and Nurture program and group programs.

• Meet families to build connections, develop strengths-based goals, and help link them with the right services.

• Work closely with community organisations, early childhood services, and internal teams to ensure families feel supported, understood, and empowered.

• Monitor wellbeing, child development needs, and safety through a gentle, attentive, family-centred approach.

• Contribute to a culture of continuous improvement, reflective practice, and evidence-based service delivery.

You’ll Thrive in This Role If You…

• Have experience in family support, community services, early childhood, or social work.

• Are warm, reliable, and curious about people’s stories.
• Communicate with respect, clarity, and compassion.
• Understand the importance of cultural safety, especially for Aboriginal children and families.
• Believe in empowering families to build on their strengths.
• Are comfortable working both independently and within a collaborative team.

🎓 What You’ll Bring

• A degree or diploma in Social Work or a related field.
• A commitment to child safety and inclusive practice.
• Strong relationship-building skills and a passion for working in community.
• A thoughtful approach to documentation and service quality.

🌱 What We Offer

• A supportive workplace grounded in care, empathy, and shared purpose.
• Opportunities for professional development, reflective practice, and growth.
• The chance to make a tangible difference—every single day.
• A role where your kindness, skills, and heart genuinely matter.

✨ **Ready to Make a Difference?

We’d love to hear from you.

Join a team where you’ll feel valued, trusted, and part of meaningful change for children and families across the Blue Mountains and Lithgow.

Apply now and help us celebrate every child, every family, every step of the way.