Job Description

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Ellenville, NY

Other Locations: West Coxsackie, NY

Pay Rate: $62,353 - $62,406 - Based On License

Hours: Monday - Friday; 8:30am - 5pm

50% of travel throughout Ulster and Greene County.

OVERVIEW OF PRIMARY RESPONSIBILITES:

The Family Support Clinician plays a vital role in supporting families with children experiencing developmental delays or behavioral crises. This position is dedicated to providing high-quality, person-centered care that fosters family well-being, promotes positive outcomes, and ensures access to essential services.

PRIMARY FUNCTIONS:

• Direct Family Support & Counseling: Engage with families in their homes to assess needs, provide counseling, and offer emotional and behavioral support.
• Assessment & Intervention Planning: Utilize screening tools to identify developmental delays and behavioral concerns, recommend diagnostic testing, and develop intervention strategies.
• Behavioral Analysis & Treatment: Analyze behavioral data to understand triggers and patterns, develop treatment plans, and provide training to family members on intervention techniques.
• Service Coordination & Community Collaboration: Work with healthcare providers, social workers, educators, and care managers to ensure families receive comprehensive, integrated support.
• Crisis Response & Mobile Mental Health Support: Respond to urgent care referrals and provide immediate support to families in crisis situations.
• Resource Connection: Assist families in accessing community resources to address challenges and improve overall family functioning.
• Compliance & Documentation: Maintain accurate records in the CHOICES platform, submit quarterly reports, and collaborate with OPWDD liaisons to meet program requirements.
• Program Monitoring & Goal Achievement: Oversee workflow and ensure contract goals and service benchmarks are met.
• Advocacy & Reducing Stigma: Promote awareness, inclusivity, and respect for individual and family life choices while working to reduce stigma around developmental and behavioral health challenges.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

Additional assignments for incident review management, corporate compliance or safety committee may be required.

QUALIFICATIONS AND ATTRIBUTES:

This role requires compassion, strong communication skills, and the ability to work collaboratively with families and community partners to create meaningful, lasting support systems.

• Able to clearly convey information, actively listen, and engage in meaningful dialogue with colleagues, clients, and stakeholders. This includes verbal, nonverbal, and written communication skills that ensure understanding, collaboration, and positive outcomes.
• Possess excellent relationship building skills, as well as, organizational and planning skills
• Ability to function as a member of a multidisciplinary team including leadership teams.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics
• Ability to organize, multitask and prioritize duties and responsibilities efficiently
• Ability to work independently
• Computer literacy
• Must maintain current license/certification/training
• Possess a valid driver’s license, work eligibility status and have an excellent driving record
• Familiarity with OPWDD and OMH systems and eligibility requirements

EDUCATION AND EXPERIENCE

• Master’s degree in social work or mental health counseling,
• Licensed clinician, preferred

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to access all rooms in a 2-story home
• Able to work in open space floor plan
• Must be capable to move throughout work day

Occasional lifting of > _25+ pounds

IND2024

An Equal Opportunity Employer, including disability and Veterans