Job Description

Family Services Specialist I/II

This position is for current OKDHS employee's only.

This position is located in Tulsa, Oklahoma.

Annual Salary:

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Days worked will be Monday through Friday, 8:00 AM to 5:00 PM, and will require remote/in-the-field work.

Minimum Qualifications:

Level I:

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
• OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

• Demonstrates customer service, flexibility, and organizational skills while working in a
  fast-paced environment.
• Assesses the needs of individuals and determine eligibility for SNAP, Child Care and Medical programs.
• Interviews clients in an office setting, via phone or by telework.
• Works cases and provides services for individuals and their families.
• Evaluates the needs of individuals and families and make referrals to appropriate community resources.
• Compiles data, completes documentation, and enters data electronically to determine client eligibility.
• Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
• Participates in individual and staff conferences.
• Must attend all mandatory training associated with the position.

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-JD081

83004351/JR58952