Job Description

Family Services Specialist I/II

This position is located in Claremore, Oklahoma.

Annual Salary:

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid).

Minimum Qualifications:

Level I:

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II:

• Education and Experience requirements consist of a bachelor’s degree;
• OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
• OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree.
• OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

-Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
-Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
-This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
-Interview clients in an office setting or via phone.
-Manage a caseload.
-Compile data and complete documentation for eligibility.
-Make appropriate program referrals to community resources.
-Participate in individual and staff conferences.
-Must attend all mandatory trainings associated with the position.

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-GH158

83007190/JR63715, 83003250/JR63714