Why this role?
This executive leadership role shapes how families are supported, how risks are prevented, and how lives are changed every day.
Ideal Candidate:
The ideal candidate for this role has served as a CPS or In-Home Services Supervisor in a Virginia local DSS, bringing strong, hands-on mastery of these programs.
What You'll Do
Manage the work of the division:
CPS & APS hotlines, services intake, Child Protective Services, and Prevention (In-Home Services and Family Support).
Review monthly reports on staff, work assignments and program mandates, provide data analysis to identify trends & target areas for improvement.
Prepare monthly statistics for performance measures.
Prepare records for release in compliance with federal & state guidelines
Maintain & purge records for the Department
Coordinate audits & quality assurance reviews by state and other entities, including internal case reviews
Program Planning:
Review appeals & state QA results looking for trends and training needs.
Evaluate staffing and organizational needs & makes recommendations.
Develop performance standards and prepare corrective action plans as needed.
Maintain & update the divisions’ SOP.
Develop implementation plans for new policies & procedures impacting service programs.
Manage staff & supervisors:
Recommend hiring, transfer, promotion, and termination of personnel
Onboarding & orientation for new hires
Train & ensure the development of family services supervisors and staff
Serve on the Department’s executive & leadership teams.
Leads the Department in the development & implementation of strategic plans.
Promotes a culture of professionalism, professional development, and continuous learning & improvement.
Serves on boards, task forces, committees & other organizations related to the work of the Department and the County. Examples include Systems of Care, MDT, FAPT, Trauma-Informed Leadership Team, Central Region Child Welfare Supervisors, Policy Advisory Committee, best practice court team and other opportunities locally, regionally and across the state.
Plan & host division meetings & trainings
Services in a leadership role for emergency shelter teams and disaster planning
Provides supervisory coverage for child welfare on-call
Performs other duties as assigned.
Minimum Qualifications
Four (4) year baccalaureate degree in a relevant human services field and four (4) years of relevant program experience, including one (1) year in a supervisor role OR any equivalent combination of four (4) year human services baccalaureate degree and experience that provides the necessary knowledge, skills and abilities.
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
