Job Description

Nemours is seeking Family Resource Center Coordinator TEMP (Full-Time), to join our Orlando, Florida team.

The Family Resource Center (FRC) Coordinator supports the day-to-day operations of the Nemours Children’s Hospital Family Resource Center in Orlando, a hospital-based community center designed to help patients and families access resources that address social needs impacting child health and well-being.

This position is ideal for a recent bachelor’s degree graduate seeking a meaningful gap-year professional experience prior to applying to a graduate or professional program (e.g., medicine, public health, social work, nursing, health administration). The Coordinator will gain hands-on experience working within a pediatric healthcare system at the intersection of clinical care, community engagement, and social needs.

In addition to managing daily FRC operations, the Coordinator will recruit and train volunteers, support physician education on screening for social needs, coordinate food and essential goods distribution, and assist with the development of similar Family Resource Center–type programs across other Nemours Children’s service areas in Florida and beyond.

• Key Responsibilities

Family Resource Center Operations

• Oversee daily operations of the Family Resource Center
• Supervise volunteers as they support families and respond to referrals
• Manage inventory of food and other goods, including monitoring stock levels and expiration dates
• Track program utilization and assist with data collection and reporting

Volunteer Recruitment and Training

• Recruit, onboard, train, and schedule volunteers to support FRC services
• Ensure volunteers understand and implement family-centered and culturally responsive care
• Serve as a primary support contact for volunteers during FRC shifts

Physician and Staff Training

• Assist with training physicians and clinical teams to screen patients and families for social needs
• Support integration of social needs screening workflows in clinical environments
• Educate clinical staff about FRC services and referral pathways

Coordination of Food and Goods Distribution

• Coordinate deliveries of food and other essential goods to the FRC
• Organize and distribute supplies to ambulatory and primary care sites, as needed
• Collaborate with internal departments and external partners to ensure timely deliveries

Program Development and Expansion Support

• Assist leadership with planning and development of similar Family Resource Center programs across other Nemours Children’s locations
• Support documentation of workflows, best practices, and lessons learned
• Participate in meetings related to community partnerships, population health, and social needs initiatives

Requirements

• Bachelor’s degree (completed within the past 1–2 years) in public health, social sciences, human services, health administration, education, or a related field
• Interest in pediatrics, healthcare, public health, social determinants of health, or community-based work
• Strong organizational skills and ability to manage multiple responsibilities
• Excellent verbal and written communication skills
• Comfort interacting with patients, families, volunteers, and healthcare professionals
• Prior experience in healthcare, community service, nonprofit work, or volunteer coordination preferred
• Bilingual skills (Spanish or other languages) are a plus

What We Offer

• Competitive base compensation in the top quartile of the market
• Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
• Comprehensive benefits: health, life, dental, vision
• 403B with employer match.
• Not-for-profit status; eligibility for Public Service Loan Forgiveness
• For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

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Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org