Job Description

Family Help Practitioner | 10121 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum | Grade H | Kings Lynn

Children’s Services are seeking to recruit one Family Help Practitioner for our team based at Priory House in Kings Lynn.  We are looking to fill one full-time position working 37 hours per week. Please state in your application whether you are interested in full or part-time work or both.

If you have experience of working with children and families and have a passion for supporting them in effecting sustained change, then we would like to hear from you.  

Family Help encompasses the work of a broad range of partners supporting families and individuals during often challenging and difficult times. Much of this work, although not exclusively, is undertaken in partnership with others. 

The development of universal Early Help Hubs across Norfolk has helped partners to gain a greater understanding of each other's work and to develop networks and collaboration for the benefit of the residents of Norfolk. 

Family Support is the targeted end of Early Help for services operating at the edge of more intensive and or statutory services. Our practitioners provide support to families that have the most complex needs, whose situations without targeted intervention will escalate to become acute, chronic and result in the child/young person and their family requiring social care or other statutory intervention.  

There is a strong emphasis on partnership working across all agencies, and Family Help Practitioners undertake direct work with families in the community to bring about long-lasting social change.   

As a Family Help Practitioner you will use your knowledge and skills to complete direct work and interventions using a range of resources with the children and families on your caseload to ensure you are capturing what life is like for the children and to improve outcomes.  

The role of a Family Help Practitioner is varied and at times can be challenging so a high level of resilience is needed. It is fast paced so you will need to be flexible, use your initiative and skill set to manage your workload. A family’s needs and situation can change so you will need to be able to prioritise, adapt your practice and remain calm in what could be difficult situations.    

You will need to be able to have the ability to travel to destinations not accessible by public transport.  

You will need good IT skills, proficiency in Word, Excel and databases and be able to communicate effectively at all levels.     

Before you apply, we recommend reading the full and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion about the post please contact Team Manager, Sarah Mace on 01553 669641 or sarah.mace@norfolk.gov.uk

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 07 April 2026 at 23:55

All other applicants closing date: 13 April 2026 at 23:55

This post does not have a relocation package ie: visa sponsorship