Job Description

Job Location: Lubbock Family Medicine - Lubbock, TX 79413Education
Level: High SchoolAbout Us
We are a growing primary care practice focused on improving patient outcomes through innovative care models, including Remote Patient Monitoring (RPM). Our team is dedicated to providing high-quality, patient-centered care both in-clinic and remotely.

Position Summary
We are seeking a motivated and detail-oriented Medical Assistant (MA) to support our Remote Patient Monitoring (RPM) program. This role focuses on tracking patient health data, engaging patients, and ensuring timely communication with providers to improve chronic disease management.
Key Responsibilities
- Monitor daily RPM alerts (blood pressure, glucose, weight, etc.)
- Review and document patient readings in the EMR
- Contact patients regarding abnormal readings or missed data
- Provide basic patient education on device use and compliance
- Escalate clinical concerns to providers appropriately
- Assist with onboarding patients into the RPM program
- Ensure accurate and timely documentation
- Collaborate with clinical staff to support care plans

Qualifications

Qualifications
- Certified or Registered Medical Assistant (preferred)
- Experience in primary care, chronic care management, or RPM (preferred)
- Strong communication and patient engagement skills
- Comfortable with EMR systems (eClinicalWorks experience a plus)
- Ability to multitask and work independently
- Detail-oriented with strong organizational skills
What We Offer
- Competitive pay
- Flexible scheduling (if applicable)
- Opportunity to work in innovative care models
- Supportive team environment
- Career growth opportunities
Bonus Skills (Preferred)
- Experience with RPM platforms or care management programs
- Knowledge of hypertension, diabetes, and chronic disease management
- Bilingual (Spanish) is a plus