Job Description

The City of Johnson City, Tennessee is accepting online applications for a Family Justice Center Manager in the Police Department. The employee performs complex management duties overseeing the administration of the Family Justice Center (FJC) and coordinating state and federal grant funding to support multiple projects and programs serving Johnson City and Washington County. Services will be provided focusing on trauma-informed care, victim choice, and social services mentality vs. law enforcement.

This position involves professional-level responsibility for coordinating, and managing the co-location of a multidisciplinary team of professionals working collaboratively within a single facility to deliver coordinated services to victims of family violence. At a minimum, services must address domestic violence, and may also include sexual assault, child abuse, human trafficking, and elder abuse. The program operates in accordance with the best-practice model established by the Tennessee Office of Criminal Justice Programs (OCJP).

The position oversees the day-to-day operations of the center, including the supervision of staff and interns, and is responsible for the effective implementation and administration of grant funding. Duties include oversight of both direct service delivery and subcontracted providers. The position ensures full compliance with all grant requirements by accurately documenting, completing, and submitting required activities and reports in accordance with OCJP guidelines and established timelines.

Essential Functions of Position:

• Responsible for coordinating, and managing the co-location of a multidisciplinary team of professionals working collaboratively within a single facility to deliver coordinated services to victims of family violence;
• Attends relevant training and ensures staff participate in ongoing training focused on trauma-informed care, victim choice, and social services;
• Participate in community meetings, webinars and/or facilitating community forums for the purpose of promoting and educating the community on the concept and benefits of the Family Justice Center;
• Ensures the Family Justice Center maintains strong knowledge of, and develops collaborative relationships with, community agencies to support victims;
• Obtain technical assistance from the OCJP designated statewide technical assistance provider;
• Conduct assessments of the community's domestic violence problem as well as the services available to address the problem;
• Coordinate and conduct meetings and trainings with relevant partners, local agencies and stakeholders;
• Builds and maintains positive working relationships with staff; fosters teamwork, demonstrates a high level of cooperation, and handles challenging situations with tact and professionalism;
• Develop a strategic plan that includes sustainability;
• Conduct survivor focus groups and incorporating the information in the planning for the FJC;
• Prepare and submit quarterly reports that reflect established service metrics;
• Attend local community forums;
• Participate in on-site tour(s) conducted at FJCs;
• Participate in meetings hosted by OCJP and/or the Statewide TA Coordinator;
• Consults with designated Johnson City Police Department and City of Johnson City officials to review operations/activities, review/resolve problems, receive advice/direction, and provide recommendations;
• Responsible for preparing and completing various forms, reports, correspondence, budget documents, meeting notices, meeting minutes, or other documents

Required Knowledge, Skills and Abilities: This position requires comprehensive knowledge of victim services, demonstrated supervisory experience, and proficiency in budget management, including maintaining accurate financial records. The successful candidate must have experience working collaboratively within multi-disciplinary teams. Excellent written and verbal communication skills, along with strong public relations abilities, are essential. The ability to build coalitions and achieve consensus among diverse groups, personalities, and perspectives is required. Strong leadership skills are necessary, with a proven record of effective project management. Grant writing and grant reporting experience is preferred.

Acceptable Experience and Training: Bachelor's degree in Social Services Criminal Justice, Counseling or closely related fields. Must have at least 3 (three) years of direct experience in the field of mental health, domestic violence, women's, children's and/or elder services, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervision experience is also strongly preferred. Pre-employment physical, drug screening and background check required.

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