Job Description
Job Location: CNSWFL Ford Street - Fort Myers, FL 33916Education
Level: High School
Salary Range: $20.41 Hourly
-
- -
- - - Job Title
- -
- -
- - - Family Information Technician
- -
-
-
- -
- - - State
- -
- -
- - - Florida
- -
-
-
- -
- - - Program
- -
- -
- - - Children’s Network of Southwest Florida, LLC
- -
-
-
- -
- - - Reports to
- -
- -
- - - Licensing Supervisor
- -
-
-
- -
- - - FLSA Status
- -
- -
- - - Non-Exempt
- -
-
-
- -
- - -
- - - Statement
- -
- -
- - - This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
- -
-
Mission Statement
The Children’s Network of Southwest Florida is committed to working with the community to protect children and preserve families.
General Purpose of Job
To operate information processing systems to complete fingerprints, background checks, diligent searches and relative searches, including but not limited to: Clearinghouse, local law enforcements checks, checking records maintained by the Lexis Nexis, the Department of Juvenile Justice, and checking Department of Children and Families agency records,
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
- Receive and process all fingerprint requests for Circuit 20 for biological/foster/adoptive parents and prospective caregivers.
- Facilitate live scan fingerprinting for all prospective caregivers, and any other parties who may require background screening in relationship to their role within the child welfare system. Availability to conduct fingerprinting before/after business hours and on weekends to expedite placement of children in emergency shelter status.
- Receive and upload all fingerprint results for Circuit 20 in required file location.
- Complete background screening searches via various portals, including but not limited to: JJIS (Department of Juvenile Justice Information System), local law enforcement agencies, Department of Children and Families abuse registry checks, clerk of court, FDLE (Florida Department of Law Enforcement, Sex Offender registries, DMV, etc.
- Review background screening results to determine if further information is needed and follow through on necessary action such as contacting law enforcement agencies for booking reports and clerks of court for criminal and civil trial information and other similar data which clarifies information on the background screening.
- Conduct Lexis Nexis searches for missing or unknown parents and family members and upload all results to the appropriate file location.
- Act as point of contact with other law enforcement and background screening agencies. Maintain ongoing information exchange with local, state, and judicial agencies.
- Prepare, organize, and maintain records, logs, and databases related to background screenings, fingerprinting, and search results, ensuring accuracy and compliance with agency and state requirements.
- Create and distribute monthly/quarterly reports for leadership summarizing background screening activity, compliance metrics, and trends as requested; identify potential risks or delays and recommend solutions.
- Assist with policy and procedure updates by assisting with drafting revisions, maintaining version control, and distributing updated guidance to staff.
- Provide administrative support for audits and monitoring visits, including compiling required documentation, responding to information requests, and ensuring timely follow-up on findings.
- Coordinates scheduling for fingerprinting sessions, meetings with agency partners, and staff training related to background screening and compliance requirements.
- Train and provide guidance to new staff on fingerprinting procedures, background check documentation, and agency protocols.
- Manage secure storage and retrieval of sensitive background screening documents in compliance with confidentiality and data retention policies
- Other duties may be assigned as special projects may be required.
Working Hours
CNSWFL’s standard work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work schedule based on the needs of the business. While regular business office hours are 8:00 a.m. to 5:00 p.m., flexibility may be required to accommodate agency priorities, special projects, or urgent matters.
Travel
Travel in and outside of Circuit 20 (Lee, Charlotte, Collier, and Hendry/Glades counties) is required.
Training
All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.
Supervisory Responsibilities
This job does not have supervisory responsibilities.
Education and Experience
- High school diploma or general education degree (GED) required, A.A. degree preferred.
- A minimum of three (3) years of previous administrative/secretarial experience and/or training, or equivalent combination of education and experience
- Strong organizational skills and problem-solving abilities is a must; and
- Ability to establish and maintain positive working relationships is also a must
Skills and Abilities
Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, and meeting scheduling; excellent written and oral communication skills; effective listening skills; ability to work as a team member, and the ability to work in a multi-cultural environment. Must possess excellent organizational skills and abide by the highest standards of confidentiality.
pre-employment requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.
- Valid driver’s license, clean driver’s license check, and proof of insurance is required
- No special certification or registration is required for this position
- Criminal background screening (Fingerprinting~ Local Law Enforcement /FBI / FDLE, and Abuse Registry)
- Drug Screening is a requirement
- Children’s Network participates in E-Verify
Other Requirements
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, board of directors, clients, customers, and the public. Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, to draw and interpret bar graphs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires sufficient visual acuity to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This is administrative work in an indoor office environment with moderate noise level (business machines, printers, computers, telephones).
ADA: Children’s Network of Southwest Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children’s Network of Southwest Florida, LLC does not discriminate on the basis of race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children’s Network of Southwest Florida, LLC is a Drug-Free Workplace.
-
- -
- - - All personnel must demonstrate the following capacities:
- -
- - - - A commitment to empowering others to solve their own problems
- - - - Valuing a nurturing family as the ideal environment for a person
- - - - A conviction about the capacity of people to grow and change
- - - - The ability to establish a respectful relationship with persons served to help them gain skills and confidence
- - - - The ability to work collaboratively with other personnel and/or service providers or professionals
- - - - The capacity to maintain a helping role and to intervene appropriately to meet service goals
- - - - The ability to set appropriate limits
- - - - Safety and permanency of children
- -
- -
-
I certify that the statements above to the best of my knowledge accurately describe the duties performed and agree that I am qualified in education and skill to meet the requirements of the position. If the employee does not agree, indicate here:
-
- -
- - - Supervisor:
- -
- -
- - -
- -
- -
- - - Date:
- -
- -
- - -
- -
-
-
- -
- - - Employee:
- -
- -
- - -
- -
- -
- - - Date:
- -
- -
- - -
- -
-
-
- -
- - - Reviewing Authority:
- -
- -
- - -
- -
- -
- - - Date:
- -
- -
- - -
- -
-
-
- -
- - - Do Not Agree:
- -
- -
- - -
- -
-
Qualifications
- High school diploma or general education degree (GED) required, A.A. degree preferred.
- A minimum of three (3) years of previous administrative/secretarial experience and/or training, or equivalent combination of education and experience
Must pass a Level II Background Check. For more information please click this link: https://info.flclearinghouse.com
Remember: If you are currently an employee of Children’s Network of Southwest Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.
