Family Experience Teammate- Aqua-Tots Swim Schools
(Sales Associate, Enrollment Specialist, Customer Service Representative)
Location:
Job Type: Part Time
Pay:
Schedule: Flexible availability required, including afternoons/evenings and Saturdays to meet the needs of the school and season.
Benefits:
Full Time teammates also receive:
This role supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience.
Welcome to Aqua-Tots!
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.
Are you looking for a role where you can make an impact while growing your career? Do you enjoy connecting with families and helping them say "yes" to a meaningful experience?
If so, you may be exactly who we're looking for. The right candidate will be outgoing, goal-driven, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.
What You'll Do
Drive Enrollment & Sales – Connect with new and returning families to convert leads into enrollments. Confidently guide families through program options, schedules, and promotions.
Manage Leads & Follow-Up – Track and follow up on web leads, inquiries, and tours to ensure no opportunity is missed and every family receives timely communication.
Support Front Desk Sales Execution – Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistency in messaging.
Guide the Family Journey & Experience – Deliver a welcoming, informative, and professional experience for every family interaction, building trust and long-term relationships.
Track Performance & Results – Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance.
Represent the Aqua-Tots Brand – Uphold a high standard of professionalism, warmth, and integrity in all interactions.
What We're Looking For
Sales or customer-facing experience preferred (retail, service, or membership sales is a plus)
Strong communication and relationship-building skills
Comfortable working toward goals, metrics, and accountability
Highly organized, proactive, and detail-oriented
Positive attitude with a team-first mindset
Availability to work evenings and weekends
Ready to Dive In?
If you enjoy sales conversations, love helping families, and want to play a key role in growing a school while making a meaningful impact, apply today to become a Family Experience Teammate at Aqua-Tots Swim Schools.
Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.
Founded in 1991 and headquartered in the Phoenix area, Aqua-Tots Swim School is making waves as the largest international provider of year-round, indoor swim instruction. With more than 185 locations in 14 countries, its trusted program is dedicated to children of all abilities from four months to 12 years old and features a proven curriculum used to teach more than five million swim lessons each year.
