Job Description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Family & Community Engagement Manager who wants to make an impact in the lives of others.

Purpose and Impact:

The Family & Community Engagement Manager is responsible for all federal requirements in the area of Family, Parent and Community Engagement and the supervision of Family Partnership Agreements and Parent Involvement for families. Family and Community Partnerships focuses on parent involvement, including male involvement activities, family support services, case management, transition services and partnerships with community agencies. Leads outcomes and accountability, including supervision of Family Engagement staff, services, and programming. Provides oversight for enrollment, recruitment (ERSEA) activities. Participates in all Head Start/Early Head Start Quality Assurance efforts. Participates in the HS/EHS Quality Assurance efforts.

Essential Functions:

• Manages Parent Involvement activities including implementing a program for fathers and the assurance that parent center activities occur throughout the agency.
• Supervises Supervisors and leads Family and Community Engagement staff in developing partners with parents, engaging the community and ERSEA requirements. Prepares and presents performance appraisals and professional development plans in a timely manner. Takes corrective action as needed.
• Assists with the development of the School Readiness Plan with key partners in the Early Childhood and Quality Assurance teams..
• Serves on advisory boards including Health, Disabilities Family Services, and other community-related advisory boards to provide support for the Head Start Grantee.
• Supervises the delivery of the Family Development Credential and additional credentialing for Family Engagement staff.
• Manages all service area budgets and ensures the section completes timely reporting.
• Responsible for the delivery and management of all services and its contracts.
• Analyzes community assessment information and facilitates planning efforts to determine design options, recruitment efforts and enrollment guidelines for Head Start (HS), and Early Head Start (EHS)
• Provides input and solutions to develop and or revise ERSEA systems, policies and procedures. Oversees and facilitates ERSEA Committee.
• Evaluates, designs and monitors systems to process enrollment applications, including determination of eligibility and selection criteria. Confirms eligibility for new and participating families.
• Attends all workshops and meetings as deemed necessary by the Director of Comprehensive Services or the Head Start Director.
• Attends all required staff and parent meetings and activities.
• Maintains strict confidentiality with respect to HS/EHS children, families and staff in accordance with established policies and procedures.
• Performs other related duties as assigned.

Other Functions:

Note: The duties above are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above.

Physical Requirements:

Must be able to lift at least 45 pounds. Reasonable accommodation may be made for otherwise qualified persons with disabilities.

Other:

Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Education:

Bachelor’s degree from an accredited college or university in Early Childhood Development, Social Work, Human Services, Public Administration or Public Health required. Master’s degree preferred.

Experience:

• Must be 21 years of age.
• Five years of relevant experience working with children and families required, including three years of staff supervisory experience.
• Previous Head Start experience preferred.
• Bilingual preferred: English/Spanish or English and other languages present in the local area.

Also required:

Successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.

Knowledge, Skills and Abilities:

• Knowledge of HS/EHS performance standards.
• Math skills needed to calculate figures and amounts such as discounts, percentages and overtime.
• Computer skills to produce and interpret graphs, charts, spreadsheets and other mathematical reports.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; make recommendations and develop implementation strategies.
• Ability to communicate effectively verbally and in writing.
• Ability to interpret agency, federal and state laws pertaining to the program.
• Ability to speak before groups of individuals and to lead employees and volunteers.
• Ability to plan and direct activities to write goals and objectives.
• Ability to direct the work of others.
• Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines.

Principal Accountabilities:

• Team player with co-workers and central service office staff.
• Cost effective program operations.
• Adherence to agency policies and management practices.
• Effective staff management and leadership.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com