Job Description

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.

Our EEO Policy:

Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

Benefits:

Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)

**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**

POSITION PURPOSE:
The Faith-Based Case Manager provides holistic, client-centered case management services to justice-involved individuals, integrating faith-based support with evidence-based practices. This position serves as a mentor, advocate, and support system, helping individuals navigate reentry by addressing their spiritual, emotional, and practical needs.
The Faith-Based Case Manager empowers clients to achieve stability, recovery, and successful reintegration into the community by connecting them to resources, encouraging personal growth, and supporting their faith journey when requested by the client.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Provide faith-based mentorship, encouragement, and support to justice-involved individuals during pre-release and post-release stages of reentry.
• Build positive relationships with participants and assist them in establishing personal, spiritual, and reentry goals that support successful community integration.
• Connect participants to community and faith-based resources, including housing, employment, education, transportation, food assistance, clothing, churches, discipleship programs, and spiritual mentorship opportunities.
• Assist participants in identifying and overcoming barriers to successful reentry by promoting self-sufficiency, resilience, and healthy support networks.
• Facilitate or co-facilitate faith-based groups, Bible studies, life-skills workshops, mentoring activities, and other reentry-focused programming.
• Encourage personal accountability, character development, healthy decision-making, and positive lifestyle changes through faith-based principles and coaching.
• Coordinate services and collaborate with correctional staff, community organizations, churches, volunteer mentors, and other partners to support participant success.
• Provide transportation assistance and accompany participants to approved appointments, community activities, faith-based events, and other program-related services as needed.
• Maintain accurate and timely documentation of participant contacts, referrals, services provided, and progress toward goals.
• Serve as a positive role model by demonstrating integrity, professionalism, respect, and servant leadership.
• Maintain confidentiality and comply with all agency policies, contractual requirements, and applicable regulations.
• Participate in staff meetings, training, outreach activities, and professional development opportunities.
• Support the development and maintenance of faith-based partnerships that enhance services for justice-involved individuals and their families.
• Uphold program safety policies and maintain positive working relationships with participants, correctional personnel, community partners, volunteers, and agency staff.
• Perform other related duties as assigned.

DESIRED MINIMUM QUALIFICATIONS:
The level and scope of the knowledge and abilities listed vary according to the levels listed in the Education, Training, and Experience section below.

Knowledge of:
• Community resources in San Diego County, especially those serving justice-involved populations
• Case management practices, recovery principles, and trauma-informed care
• Faith-based support systems and community partnerships
• Basic computer skills and Microsoft Office

Ability to:
• Operate standard office equipment;
• Work with the incarcerated population and correctional staff;
• Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with a variety of people with mental health issues.

Education, Training and Experience:
• High School Diploma or GED required
• Minimum of one (2) year of experience working with justice-involved, behavioral health, or underserved populations preferred
• Experience in faith-based or community outreach settings highly desirable
• For clergy or faith leaders: Formal biblical or theological training preferred (e.g., Bible college, seminary education, ministry leadership training, or equivalent pastoral experience)
• Knowledge of scripture, discipleship, and spiritual counseling principles strongly desired
• Peer Support Certification (must obtain within the probation period)

Language Skills:
Ability to read, comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization primarily in English.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables, in standardized situations.

Mathematical Skills:
Ability to add, subtract two digit numbers, to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume, and distance.

LICENSES, CERTIFICATES, & SPECIAL REQUIREMENTS:
A valid California driver's license. Current valid California automobile insurance. CPR/First Aid Certified. Must obtain a TB upon hire and maintain every 2 to 4 years depending on County contract compliance requirements. A Valid Driver’s License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; On occasion may require transportation of clients in personal vehicle. Bilingual preferred. Bilingual candidates will be required to pass a bilingual competency test prior to their hire date. Must pass Sheriff’s background clearance

PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met be employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
Employee is required to stand, bend or stoop for long periods of time; sit, stand, talk or hear in person and by telephone, use hands to finger, handle and feel computers and other standard office equipment, and reach hands and arms. The employee frequently lifts up to 30 pounds.

Mental Demands:
This job includes close vision and the ability to adjust focus; use written and oral communications skills; read and interpret information and documents; analyze and solve problems; observe and interpret people and situations.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a field-based program; employee will provide services in correctional facilities, at community or social settings, or in participants’ homes when appropriate as well as under typical office conditions where the noise level varies, usually between quiet to moderate noise.