Job Description

Title: Maintenance & Custodial Technician

Department: Fair Ridge Family Shelter

Reports to: Assistant Director of Shelter Operations

Salary: $25-$28 per hour

FLSA Status: Non-Exempt

About Us

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 200 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)

About the Role

The Maintenance & Custodial Technician is responsible for the overall cleanliness and maintenance of the Fair Ridge Family Shelter. This position will report to the Assistant Director of Operations and assist with maintenance contractors working at the facility and keep a running maintenance request log and work closely with Fairfax Counties Facilities Maintenance Division who regularly services the facility. The Maintenance & Custodial Technician is responsible for maintaining a safe, clean, and well-functioning environment throughout the Fair Ridge Family Shelter. Reporting to the Assistant Director of Operations, this position performs custodial and routine facility maintenance duties, coordinates with maintenance contractors and service providers, maintains a comprehensive log of maintenance requests and completed work, and serves as the primary liaison with Fairfax County's Facilities Management Division to ensure timely repairs, preventative maintenance, and the overall upkeep of the facility.

How you will contribute

Facility Maintenance

• Conduct routine inspections of resident rooms, common areas, and facility grounds to identify cleanliness, maintenance, and safety concerns.
• Perform basic maintenance and preventative upkeep, including drain maintenance, replacing light bulbs, changing HVAC filters, tightening fixtures, and completing minor repairs.
• Coordinate and escort contractors, vendors, inspectors, and service providers throughout the shelter; report major maintenance issues to the Assistant Director of Shelter Operations.
• Maintain inventory of custodial, maintenance, and operational supplies, including receiving, storing, organizing, and restocking materials as needed.
• Ensure storage areas, sheds, tools, and equipment are clean, organized, properly maintained, and compliant with safety standards.
• Maintain shelter grounds, entrances, walkways, parking areas, and landscaped spaces, including litter removal and seasonal upkeep.
• Set up and break down meeting rooms, trainings, resident programs, and special events; arrange furniture and ensure spaces are clean, organized, and adequately supplied.
• Follow all safety procedures, infection-control practices, and organizational policies to maintain a safe environment for residents, staff, volunteers, and visitors.
• Properly handle, order, and store cleaning chemicals, maintenance supplies, tools, and equipment. Safely operate, maintain, and store custodial equipment, maintenance tools, cleaning chemicals, and other supplies in accordance with safety guidelines, manufacturer recommendations, and Shelter House policies.
• Participate in staff meetings, required trainings, emergency shelter operations, special projects, and other duties as assigned while maintaining a professional, respectful, and service-oriented approach.
• In the event of staff vacancies or extreme weather, assist with cleaning the building, including office space and client areas. Provide custodial support during staffing shortages, emergency situations, severe weather events, or other operational needs by cleaning resident areas, offices, common spaces, bathrooms, and other areas of the facility to ensure continuity of operations.
• This position is considered to be an essential worker.

About You:

Required:

• High school diploma or GED
• Valid Driver’s License
• Willingness to work evenings and weekends when needed Preferred:
• 1+ year of custodial experience

Physical Requirements

• Annual TB Test is required
• Ability to sit or stand for long periods
• Ability to lift items weighing 10-20 pounds

Benefits

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Four Annual Team Building Events

Benefits

Benefits:

• Medical, Dental & Vision Insurance
• 401K contributions with a 4% employer match
• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
• Four Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.