• 
  Deliver
  IATA-accredited aviation training programs
  in accordance with international aviation standards and regulatory guidelines.
• 
  Conduct training on
  airline operations, airport procedures, passenger handling, safety and security protocols, and customer service excellence
  .
• 
  Facilitate
  real-time simulations and scenario-based training
  (e.g., check-in procedures, in-flight service, emergency handling, passenger interactions).
• 
  Train candidates on
  aviation grooming standards, communication protocols, and professional etiquette
  as per airline expectations.
• 
  Provide hands-on guidance in
  cabin crew responsibilities, inflight service procedures, and safety demonstrations
  (where applicable).
• 
  Evaluate trainee performance through
  IATA-aligned assessments, mock exams, and practical evaluations
  .
• 
  Prepare candidates for
  airline recruitment processes
  , including group discussions, assessment days, and interviews.
• 
  Stay updated with
  global aviation regulations, airline SOPs, ICAO/IATA standards, and emerging industry trends
  .
• 
  Ensure strict adherence to
  aviation compliance, safety, and training quality standards
  .
• 
  Maintain training documentation, batch progress reports, and certification records.
• 
  Collaborate with internal teams to enhance program delivery and align training with
  industry hiring requirements
  .
• 
  Stay updated with
  DGCA regulations and guidelines
  , ensuring training content remains compliant with current aviation authority standards.
• 
  Support in business development activities by engaging in consultations etc
• 
  Conduct workshops, seminars, and awareness sessions related to aviation careers.
• 
  Support curriculum enhancement to reflect
  current airline and airport operational practices
  .

Requirements

• 
  IATA Certification (mandatory) – relevant aviation training certification programs.
• 
  Minimum 3–5+ years of experience in the aviation industry (airlines, airports, or aviation training institutes).
• 
  Cabin crew experience is highly preferred, with exposure to inflight operations and passenger service.
• 
  Strong understanding of airport operations (check-in, boarding, baggage handling, ground services).
• 
  Knowledge of aviation safety, security procedures, and emergency protocols.
• 
  Familiarity with airline customer service standards and passenger experience management.
• 
  Prior experience in aviation training or mentoring is a strong advantage.
• 
  Excellent communication skills with the ability to demonstrate aviation-standard phraseology and etiquette.
• 
  High grooming and presentation standards aligned with airline industry expectations.
• 
  Ability to conduct both theoretical and practical training sessions effectively.
• 
  Proficiency in MS Office, training tools, and LMS platforms.
• 
  Flexibility to work as per batch schedules, including weekends if required.