Job Description

Location:

Molinazzo di Monteggio, Ticino, Switzerland

Job ID:

R0144291

Date Posted:

2026-09-22

Company Name:

Hitachi Energy Dry Transformers Switzerland SA

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

Join us as a Planning & Fulfillment Manager and become a key driver of our operational success. In this highly visible leadership role, you will oversee and continuously enhance our end-to-end planning and fulfillment activities, translating customer demand into efficient and profitable execution. By connecting strategy with operations, you will lead planning processes, foster collaboration across the value chain, and ensure the optimal balance of service, inventory, capacity, and cost. Your expertise will help strengthen operational resilience, accelerate transformation initiatives, and support the achievement of our business and customer commitments.

How you'll make an impact

• Own and lead the factory Planning processes, starting from long-term Demand Planning, Sales Engineering & Operations Planning (SE&OP), Capacity Planning, Master Production Planning, Detailed Scheduling, Material Planning, and Sales & Operations Execution (S&OE) processes.
• Leading the local SE&OP process and aligning with Product Line Planning team, assess the factory’s ability to support the long-term demand plan and ensure alignment between customer requirements, production capacity, material availability, inventory strategy, and financial objectives.
• Translate demand forecasts, customer orders, and project requirements into feasible supply, production, material, and delivery plans and constantly monitor forecast accuracy and backlog development.
• Managing short-, medium-, and long-term production and coordinating production and supply priorities and capacity, optimize the utilization of installed and manned capacity while maintaining operational flexibility and reliable customer delivery.
• Establish, monitor, and continuously improve the principal Planning & Fulfillment performance indicators (Customer On-Time Delivery, Schedule Adherence (Internal OTD), Delivery Total ThroughPut Time and TPT, Forecast Accuracy, Material Availability, Capacity Utilization, Inventory Turns, Supplier Delivery Performance) to provide real-time visibility of factory performance.
• Drive the deployment, adoption, and optimization of ERP (SAP 4/Hana), Advanced Planning and Scheduling, analytics, and digital supply chain solutions.
• Lead continuous improvement and operational excellence initiatives across planning, procurement, inventory, fulfillment, logistics processes.
• Lead, coach, and develop a high-performing Planning & Fulfillment organization, including planning, material management, operative purchasing, fulfillment, and logistics professionals.

Your background

• Degree in Engineering, Business Administration, Supply Chain Management, Operations Management or a related field. Master's Degree (MBA or Supply Chain specialization) preferred.
• Minimum 8-10 years of progressive experience in Supply Chain, Planning, Fulfillment, Production Planning, Logistics, or Operations Management.
• Minimum of 5 years of people leadership experience in Sales Engineering & Operations planning (preferably in an ETO business).
• Proficiency in ERP systems and supply chain management software; knowledge of Advanced Planning Tools (like Drummer or Cyberplan is a plus).
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making (Lean Manufacturing or Six Sigma certification is a plus).
• Strong communication skills with the ability to convey information effectively. Italian is Mandatory; Fluent in English.
• Demonstrated ability to lead and mentor teams, fostering a culture of continuous improvement and learning.
• Experience in transformers or electrical equipment is a plus but not mandatory.

More about us:

Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs).

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.