Job Description

The Devices Repair Operations team leads and orchestrates world class reverse supply chain capabilities to enable repairability solutions in Factory and Field. Our core goals are to discover transformative and technology envisioning solutions to meet the desired customer experience with optimal cost and efficiency. By joining our team, you will be at the heart of cutting-edge hardware and software, crafting the best manufacturing integrated solutions for our iconic Microsoft products.

As a Factory Management Senior Engineer, you will be responsible for the implementation and sustaining of production lines by enabling processes and capabilities to refurbish our hardware devices line of products. You will be located Full time in a Factory environment working on a worldwide scope which gives you flexible work hours.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

#W+DJOBS | #MDO

Responsibilities

• You will address strategy and evaluate risk levels through driving suppliers to ensure yield and continuous improvements into mass production and validate supplier manufacturing performance to ensure product quality.
• You’ll resolve manufacturing or repair issues, make recommendations for necessary changes, and lead the development of qualification processes and criteria.
• You'll architect production lines, develop future technologies and products, and consider how to leverage sub automation in the architecture. You will meet design specifications, drive efforts to ensure that verifications have been met, and manage risk and change to schedules, while develop and maintain documentation on process and procedures and document tasks your team is responsible for.
• Works with factory, new product introduction (NPI) and dev engineering stakeholders to discuss different dev/test phase scenarios and how they can integrate new tools and automation options based on their understanding of test stages and tool/automation best practices. Helps connect issues from customers/Test Data Centers and correlate that with what is happening at the factory level. Networks with design, validation, and hardware/software teams based on their understanding.
• Contributes to security policy and standards; maintains accurate and comprehensive security policy and standards; designs mitigation strategies to addresses identified gaps in policy. Educates others (e.g., business partners, peers, industry) on security policy. Recognizes patterns and trends and recommends solutions for improvement.

Qualifications

Required Qualifications:

• Master's Degree in Manufacturing, Material, Mechanical, Electrical, Thermal, or Industrial Engineering, or related field AND 4+ years of experience in a manufacturing environment /repair
  • OR Bachelor's Degree in Manufacturing, Material, Mechanical, Electrical, Thermal, or Industrial Engineering, or related field AND 5+ years of experience in a manufacturing environment / repair
  • OR equivalent experience.
• Global collaboration is integral to our work at Microsoft, and proficiency in English is essential for effective communication in this role.

Preferred Qualifications:

• Master's Degree in Electrical / Mechanical Engineering, Computer Science or related field
  • OR 6+ years of experience in enterprise computer, consumer electronics design, or hyperscale manufacturing environment.
• Minimum of 5 years of experience with Reverse logistics environment.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.