Job Description

Location:

Ludvika, Dalarna County, Sweden

Job ID:

R0124218

Date Posted:

2026-06-03

Company Name:

HITACHI ENERGY SWEDEN AB

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

No

The opportunity

You will be part of Hitachi Energy Transformers in Ludvika. The Business Solutions IT Organization supports critical operations that enable manufacturing excellence and digital innovation. In this role, you will act as a key interface between IT and the business, working closely with site leadership, business application owners, and global IT stakeholders to deliver reliable and value-driven IT services.

Join us in shaping the future of industrial IT. As Site IT Service Delivery Manager, you will play a central role in driving operational excellence, digital transformation, and business growth through strong IT service delivery and leadership.

How you’ll make an impact

• Lead and manage the Site IT team and resources, ensuring effective service delivery

• Act as the primary interface between business, IT suppliers, and global IT stakeholders

• Oversee ticket management, triage, and escalation processes to ensure service performance

• Deliver and maintain IT infrastructure, governance, and cybersecurity standards onsite

• Capture, prioritize, and manage business demand for IT solutions and improvements

• Lead IT projects and ensure successful implementation of site-specific initiatives

• Manage vendors, applications, and network connectivity to support operations

• Plan and control IT budget, while ensuring business satisfaction and continuous improvement

Your background

• Bachelor’s degree in IT/Engineering or equivalent experience (10+ years in IT)

• Proven experience (4+ years) in IT management and service delivery roles

• Strong project management experience in complex, global environments

• Solid understanding of IT processes, business processes, and stakeholder management

• Experience in manufacturing environments and change/process improvement is a plus

• Fluent in English with good Swedish skills and ability to work in dynamic environments

• Good knowledge in Microsoft DevOps & Azure, SAP S/4HANA, ITIL, Lean Six Sigma (L6S)

What we offer

• Collective agreement

• Flexible working hours

• Health care and wellness allowance

• Career opportunities within Hitachi Energy (Sweden & globally)

• Mentor support during onboarding

• Training and development programs

• Diverse workplace with 70+ nationalities

• Parental leave compensation

• Employee Benefit Portal with discounts and perks

More about us

Are you ready for a new exciting challenge? Does this sound like your next career step? Welcome to apply today! Applications are reviewed on an ongoing basis, so don’t delay.

This role may be subject to a background check.

For questions, contact Recruiting Manager Stefan Karlsson, stefan.x.karlsson@hitachienergy.com or Talent Partner Magnus Rönnholm, magnus.ronnholm@hitachienergy.com.
Union contacts: Sveriges Ingenjörer: Håkan Blomquist, + 46 107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43.

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