Posting number: 202600057
Department: Department of Recreation and Parks
Division: Thomas Farm Community Center
Job classification: Facility Supervisor I
Posting type: Open
Categories: Recreation, Parks and Recreation, Miscellaneous
Thomas Farm Community Center seeks dynamic and dependable people to fill this part-time front desk position. This position works year-round and takes on varying responsibilities throughout the facility including opening and closing the facility and checking to ensure safe and secure operational conditions.
Excellent customer service and communication skills are required. Customer service duties consist of greeting and checking in patrons, engaging with customers by answering questions and giving accurate information both in-person and over the phone, managing reservations, and completing registrations including processing transactions through a point of sale system and cash handling. Attention to detail is a must.
Setting up and breaking down rentals and events is required including setting up and taking down chairs and tables. Some cleaning duties are also required.
This position monitors user groups in the gym, enforces rules and provides equipment as needed.
Some clerical work is also required and includes reading and understanding schedules, completing rental paperwork, and providing incident reports when necessary.
This position works approximately 15-20 hours per week which will include some evenings and weekends. Employee must exercise dependability.
Employee must have the ability to carry 50 pounds. Adult/Child CPR, AED and First Aid certification is required, and training will be provided, if necessary.
Customer service experience and the ability to communicate efficiently along with basic knowledge of computer programs such as MS Office and internet-based platforms are required. Experience working with a group of 10 or more persons is preferred.
Must have completed high school and be at least 18 years of age. Some college is preferred.
The City of Rockville is regarded as one of America’s leading small cities for work, for play and for life. It is the vibrant and business-friendly home to some of the most prominent biomedical and technology companies. Rockville is adjacent to the nation’s capital, Washington, D.C. and serves as the county seat of Montgomery County, Maryland.
Rockville is a city that remembers and reveres its roots, its commitment to citizen-centric public service, to the planet and to the connectivity of its neighborhoods and residents. Rockville is a place one can truly and proudly call "my hometown." It is a place that looks and feels like home, where people and government work to maintain the intimacy and warmth that “hometown” connotes. A place where, despite our differences, neighbors know and care about each other and the community they share.
A few facts about Rockville: Rockville has 67,000 residents, across approximately 20,000 households. Our community is one of the most diverse and international in the world, with over one-third of our residents having been born outside the United States, coming from virtually every country in the world. Our city is an economic engine with nearly 80,000 jobs within our border.
