Job Description

• We’re more than a company - we’re a community of over 12,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
• We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
• We don’t just build products - we build opportunities, invest in our people, and foster growth at every level.

• Facility Operations & Maintenance: Ensure the continuous and optimal operation of studios, servers, and infrastructure systems (HVAC, plumbing, etc.) while supervising repairs, renovations, and preventive maintenance.
• Team and Vendor Management: Coordinate maintenance teams, reception, cleaning staff, and external vendors to ensure high-quality services, timely interventions, and smooth operations.
• Documentation & Compliance: Maintain accurate records, centralize executed contracts, verify supplier invoices, and ensure adherence to company policies and procedures.
• Relocation & Housing Management: Oversee employee relocation processes, identify and evaluate rental properties, negotiate contracts, and ensure monthly inspections, maintenance, and payment management.
• Resource & Cost Management: Procure, maintain, and replace office equipment, furniture, and materials while monitoring expenses and developing cost optimization proposals.
• Policy Development & Communication: Support the creation and implementation of Facilities Management policies and procedures to improve operational efficiency and compliance.
• Operational Support: Collaborate closely with Operations, HR, and leadership teams, providing training to new employees and resolving facility-related issues to maintain a functional work environment.

• 2+ years of experience in facilities management, property management, real estate, or a similar operational role.
• Strong understanding of property and facility management principles.
• Experience managing vendors, suppliers, contractors, and service providers.
• Strong negotiation, organizational, and problem-solving skills.
• Ability to manage multiple priorities and respond effectively in a fast-paced environment.
• Strong attention to detail and a practical, solutions-oriented mindset.
• Ability to lead and coordinate teams effectively.
• Advanced English, both written and spoken.
• Proficiency in MS Office, particularly Excel and Word.
• High school diploma required; a bachelor’s degree in a relevant field is an advantage.

• Competitive salary.
• Private health insurance from day one.
• FitPass membership for sports activities and discounts at popular brands after 3 months.
• An exceptional studio space in a modern office building in New Belgrade.
• Free daily lunch at the office.
• International work environment.
• Opportunities for advancement to higher positions in an online casino.
• Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips