Job Description

Hotel Facilities Supervisor

The Hotel Facilities Supervisor leads the engineering and maintenance team to ensure a safe, efficient, and high-quality environment for guests and staff. This role oversees daily operations of building systems, supports hotel operations, and ensures all facilities meet brand standards and guest expectations.

Key Responsibilities:

• Supervise, train, and develop maintenance staff, promoting a culture of safety and service excellence.
• Ensure compliance with hotel policies, safety standards, and regulatory requirements.
• Oversee maintenance and operation of all hotel systems, including HVAC, electrical, plumbing, fire life safety, and guest room equipment.
• Implement and manage preventive and predictive maintenance programs to minimize downtime and guest disruption.
• Conduct routine inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.
• Respond promptly to maintenance requests and emergency situations to support uninterrupted hotel operations.
• Monitor utility usage and support energy efficiency initiatives to control operating costs.
• Coordinate and supervise external contractors and service providers.
• Maintain accurate records of maintenance activities, equipment, and compliance documentation.
• Manage inventory of parts, tools, and supplies.
• Assist in preparing and managing maintenance budgets and capital improvement plans.
• Communicate effectively with hotel leadership, front desk, housekeeping, and vendors to ensure seamless guest service.

Qualifications:

• 3–5 years of experience in facilities, engineering, or hotel maintenance.
• Strong knowledge of HVAC, electrical, and mechanical systems.
• Proven leadership and problem-solving skills.
• Ability to prioritize tasks in a fast-paced hospitality environment.
• Proficiency in basic computer systems and maintenance software.
• EPA 608 Certification required; OSHA certification preferred.

Working Conditions:

• Ability to lift up to 50 lbs, climb ladders, and perform physical maintenance tasks.
• Work may involve exposure to mechanical systems, varying temperatures, and indoor/outdoor conditions.
• Availability to respond to after-hours emergencies as required.