Job Description

Facility Operations Coordinator

Competition Number: 26/119

Posting Scope: Internal / External

Posted Date: June 11, 2026

Closing Date: June 25, 2026, 4:30 PM PST

Department: Business & Community Relations

Work schedule: Sunday to Thursday (35 hour work week) – Continuous (Full-Time)

Salary: $42.13 per hour, Pay Grade 10

Job Code: 4046

Employee Group: This is a CUPE Local 50 position

Number of Vacancies: 1

POSITION FUNCTION

Coordinate and perform facility operations, maintenance, repair, and contractor coordination functions for the Victoria Conference Centre (VCC) within a highly visible public-facing environment that supports conferences, events, guests, clients, and facility operations.

KEY DUTIES

• Monitor the work order system and perform preventative maintenance and repair functions on plumbing, heating, ventilation, and air conditioning (HVAC) systems, including boilers, chillers, cooling towers, ventilation units, and associated components.
• Respond to facility alarms, determine appropriate resources for repair, and track, input, and log repair activities and task completion.
• Obtain quotes and assist with cost estimates, sourcing materials, equipment, suppliers, and contracted services.
• Maintain facility key management systems and related software.
• Coordinate and schedule contractors working within the facility and communicate operational impacts and work activities to internal staff, contractors, and suppliers.
• Distribute event-related operational information to external contractors and service providers.
• Ensure compliance with applicable Technical Safety BC regulations, WorkSafeBC regulations, and the City’s health and safety policies and procedures.
• Monitor, review, and report on contractor work progress and service delivery.
• Review timesheets for accuracy and process invoices for payment.
• Provide work direction and instruction to staff as required and assist in the orientation and training of staff and contractors, including VCC emergency response protocols.
• Schedule and monitor loading dock and service yard activities and issue parking passes related to loading dock and service yard access.

Perform related duties where qualified.

INDEPENDENCE

• Work is generated by requests for service and reviewed upon completion.
• Issues involving major expenditures are referred to supervisor.

WORKING CONDITIONS

Physical Effort:

• Sit with arms unsupported while keyboarding. (often)
• Walk and stand for extended periods. (often)
• Lift and move heavy materials and equipment. (occasional)
• Work in awkward positions. (occasional)
• Work from ladders or scaffolding. (occasional)

Mental Effort:

• Short periods of intense concentration while working on complex maintenance systems. (rare)
• Short periods of intense concentration while monitoring building systems, responding to operational issues, and coordinating multiple activities and requests. (often)
• Respond to frequent interruptions and changing operational priorities. (often).

Visual/Auditory Effort:

• Focus on computer screens, building system information, and operational details. (often)

Work Environment:

• Office and mechanical/service areas.
• Exposure to equipment noise, mechanical equipment, and varying environmental conditions. (occasional)

KEY SKILLS AND ABILITIES

• Ability to organize, prioritize, and coordinate operational activities and competing requests.
• Working knowledge of building automation systems, including direct digital control (DDC), computerized maintenance management (CMMS), and energy management systems.
• Working knowledge of building maintenance and repair practices, including plumbing, heating, ventilation, and HVAC systems.
• Ability to read and interpret equipment service and maintenance manuals, building drawings, and specifications.
• Proficient in the use of Microsoft Office applications, including word processing, spreadsheet, and email software.
• Ability to maintain accurate operational records and documentation.
• Ability to communicate effectively and provide responsive customer service to guests, clients, contractors, suppliers, staff, and external agencies.
• Ability to establish and maintain effective working relationships and resolve issues in a tactful and professional manner.
• Ability to work safely and comply with applicable health and safety requirements.

QUALIFICATIONS

Formal Education, Training and Occupational Certification:

• High school graduation.
• Current and valid Class 5 B.C. Driver's licence.
• Elevated work platform certificate. (8 hours)
• Completion of post-secondary courses or technical training related to building operations, facility maintenance, building systems, or a related field.
• Building Operator Certification (BOC) Level 1, or an equivalent combination of training an experience would be considered an asset,
• Occupational first aid certification, or ability to obtain, would be considered an asset.

Experience:

• 4 years of related experience in an event or hospitality facility management environment, or an equivalent combination of education and experience.

OTHER:

• May be requested to substitute in a more senior position.

To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

If you require assistance, please email us at careers@victoria.ca.