Job Description

WHAT YOU’LL DO

As a Facility Manager, you enable and secure operations across the site portfolio by delivering optimized and high-quality facility management services that support business needs and long-term asset performance.

You will:

• Take ownership of the full Facility Management scope, including technical maintenance, utilities, cleaning, waste management, and shopfitting maintenance.
• Drive FM category management by defining strategies, steering suppliers, and securing cost and quality optimization across the portfolio.
• Lead sourcing and procurement of facility service providers.
• Secure high-quality facility service delivery through supplier management, contract follow-up, and data-driven performance tracking.
• Monitor portfolio condition, identify investment needs, and support lifecycle, maintenance, and operational planning for stores and facilities.
• Manage and follow up budgets, maintenance activities, energy efficiency initiatives, and facility-related projects across the Sales Market portfolio.
• Ensure accurate asset and maintenance data in the global FM system (Planon) and secure compliance with health & safety requirements.
• Collaborate closely with Leasing, Operations, Sales Management, Projekt Management and Global C&F to align facility activities with business needs and portfolio strategies.

WHO YOU’LL WORK WITH

You’ll be working closely with the Sales Market Expansion Manager, Project Manager, Leasing, Operations, Sales Management, Store Teams, FM Vendors, and Global C&F stakeholders.

WHO YOU ARE
We are looking for people with…

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
• Minimum 3 years of experience in Facility Management, construction and/or real estate.
• Proven experience in supplier management, contract management, and FM category management.
• Experience working in cross-functional and matrix organizations with multiple stakeholders.
• Experience in activity-based budgeting and operational planning.
• Experience working with CAFM systems such as Planon.
• Strong analytical and data-driven capabilities with solid problem-solving skills.
• Proficiency in MS Office applications.

And people who are…

• Strong communicators who are collaborative, consultative, and able to build effective partnerships across functions.
• Pragmatic and solution-oriented with a strong focus on execution and delivery.
• Structured and methodical in planning, follow-up, and decision-making.
• Resilient, flexible, and comfortable working in a dynamic environment.
• Fluent in German and advanced in English, both written and spoken.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• Global Employee Discount of 20% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday and & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay
• Company Pension Scheme
• Employee Assistance Program with Lyra

JOIN US

This is a full-time position, based in Vienna.

If you think your experience, skills and ambitions fit this position, please send your CV in German or English as soon as possible.

Due to data privacy policies, we only accept applications via our career page.

We look forward to receiving your application!

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.