Job Description

The Facility Manager provides professional and administrative leadership for all non-clinical operations at the Brockville Campus, including housekeeping, food services, security, switchboard, and minor maintenance.

Key Responsibilities

• Oversees daily operations across housekeeping, food services, maintenance, switchboard, and security, ensuring efficient service delivery.
• Ensures the facility is safe, well-maintained, and compliant with all regulatory, infection prevention, food safety, and organizational policy requirements, including oversight of infrastructure systems and contracted services.
• Manages and monitors the Facilities Management budget, including reviewing, reconciling, and realigning financials as needed to support operational priorities.
• Partners with Finance to oversee vendor contracts and outsourced services, ensuring service level agreements are met, vendor performance is evaluated, and services are delivered in a cost-effective manner.
• Collaborates closely with Human Resources and LR union partners to address staffing matters.
• Ensure the facility complies with local, provincial, and federal regulations, including health and safety codes, building codes, and accreditation standards.
• Tracks and analyzes key performance indicators (KPIs) related to service delivery, cost control, safety, and regulatory compliance, identifying opportunities for improvement.
• Prepares and delivers regular reports to executive leadership, providing insights and recommendations.

Qualifications

• 2-year community college degree in Facilities management. An equivalent combination of education and related experience may be considered.
• Minimum 5 years’ experience in Facilities management.
• Strong understanding of facilities operations (housekeeping, food services, maintenance, security, switchboard) with the ability to ensure efficient, safe, and patient-focused service delivery.
• Ability to lead multidisciplinary service teams, foster accountability, and build high-performing, engaged teams in a unionized environment.
• Strong interpersonal and communication skills to collaborate effectively with internal stakeholders, union leaders, and external service providers.
• Strong team player with proven change management experience.
• Highly organized; adept at prioritizing and multitasking under time constraints.
• Skilled in building and maintaining effective working relationships.
• Proficient in MS Office Suite.
• Skilled in managing departmental budgets, analyzing variances, controlling costs, and optimizing resources while maintaining high service standards.

Language Requirements

• English level A- in oral expression, oral comprehension, reading and writing is mandatory. Bilingual (French/English) is considered an asset.