Job Description

The Role

A full-time Facility Manager focusing on the management of the property’s technical aspects and management of Facility management suppliers within the Property and Facilities Management department.

We are looking for a conscientious and driven Facility Manager to join our thriving corporate facility management team.

The role will be based in Mivida – 5th Settlement with extensive travel throughout the country/and on some occasions the region - flexibility and a willing attitude is vital.

Key Responsibilities

• Manage daily facility management operations, including hard and soft services.

• Supervise and monitor subcontractors to ensure compliance with contract requirements, SLAs, KPIs, HSE standards, and site regulations.

• Ensure all planned preventive maintenance and corrective maintenance activities are completed on time and according to approved standards.

• Conduct regular site inspections to identify operational issues, technical defects, safety risks, and improvement opportunities.

• Prepare reports, presentations, trackers, dashboards, and operational updates for management and clients.

• Coordinate with clients, tenants, service providers, and internal teams to ensure smooth operations and high customer satisfaction.

• Review subcontractor performance, invoices, reports, manpower deployment, and service delivery.

• Support budgeting, cost control, procurement coordination, and technical/commercial evaluations when required.

• Ensure compliance with health, safety, environmental, and quality requirements.

• Handle complaints, escalations, and operational issues professionally and ensure timely closure.

• Maintain accurate documentation, including maintenance records, incident reports, MOMs, asset registers, and performance reports.

Skills, Knowledge and Experience

• Bachelor's Degree in Facilities Management, Engineering, or related field.

• From 3-5 years of facilities management or property management experience.

• Strong technical knowledge of building systems, including HVAC, electrical, plumbing, fire systems, vertical transportation and general maintenance.

• Experience in managing subcontractors and service providers.

• Very good command of English, both written and spoken.

• Excellent communication, presentation and client relationship management skills.

• Ability to prepare professional reports, dashboards, trackers, and presentations.

• Problem-solving and proactive approach.

• Knowledge of SLAs, KPIs, PPM schedules, CAFM systems, and HSE requirements are preferred.

• Strong customer service mindset with the ability to maintain high levels of client and tenant satisfaction.

• Excellent knowledge of Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook.

• Good leadership, problem-solving, coordination, follow-up skills and adaptability to dynamic environments.