Job Description

We are looking for a capable, hands-on Facility Manager to oversee the maintenance, safety, functionality, and presentation of our outlets and support facilities.

This is a high-ownership role for someone who can keep multiple sites running properly, solve problems quickly, manage vendors firmly, and maintain strong standards across the business. You will play a key role in reducing downtime, controlling repair and maintenance costs, and ensuring our locations remain safe, operational, and well maintained at all times.

Key Responsibilities

• Oversee day-to-day facility management across all assigned locations

• Plan and manage preventive maintenance for HVAC, electrical, plumbing, civil works, kitchen equipment, and general site assets

• Respond quickly to urgent maintenance issues and operational breakdowns

• Identify recurring issues and drive permanent corrective action

• Conduct routine site inspections and ensure issues are closed properly and on time

• Manage maintenance contractors and service providers, including quotations, scope of work, timelines, quality, and performance

• Ensure all facilities meet required safety, maintenance, and operational standards

• Track maintenance costs and recommend practical ways to improve efficiency and reduce unnecessary spend

• Maintain asset records, maintenance logs, service history, warranties, and supporting documentation

• Support store openings, refurbishments, closures, and facility improvement projects

• Work closely with operations and internal stakeholders to protect site standards and minimize disruption to the business

Requirements

• 5+ years of experience in facilities or maintenance management

• Strong experience in hospitality, retail, F&B, or multi-site operations preferred

• Strong technical understanding of general building systems and maintenance planning

• Experience managing vendors and contractors across multiple locations

• Good commercial awareness and cost control discipline

• Strong organizational skills and follow-through

• Practical, proactive, and solutions-driven approach

• Able to work well under pressure and manage competing priorities

• Strong communication skills in English; Arabic is an advantage

• UAE driving license preferred

What success looks like in this role

• Sites are well maintained, safe, and operational

• Maintenance issues are resolved quickly and properly

• Repeat breakdowns are reduced

• Preventive maintenance is completed consistently

• Vendors are managed firmly and effectively

• Repair and maintenance costs are controlled without compromising standards

Why join us
You will be joining a growing business where this role has real impact. This is an opportunity for someone who takes pride in high standards, strong execution, and keeping physical sites operating at their best.