Experience: 7-8 Years
Mode: WFO ( 5 Days )
Job Location: Bangalore
Job Type: Full Time
QUALIFICATIONS & REQUIREMENTS:
• Top 3 Must have skills: 7-8 years of experience in security operation handing guard force and others
• Nice to have skills: Army background,
• Touchpoints to what areas of the business? Security
Skills: MS office, good in excel, Access control, CCTV, Guard force management
Job Responsibilities:
1. Strategic Oversight
• Plan and allocate manpower across all security functions and shifts.
• Monitor performance metrics and ensure service levels are met.
• Align security operations with client expectations and organizational goals.
2. Multi-Role Supervision
• Oversee operations of:
• Security Officers
• Floor Guards
• Escort Teams
• Control Room Operators
• SOC Analysts
• Ensure coordination and communication across all roles.
3. Technology and Systems Management
• Ensure functionality of:
• CCTV and access control systems
• ID badge printing systems
• Communication devices and SIEM tools
• Coordinate with IT and vendors for maintenance and upgrades.
4. Risk and Compliance
• Monitor geopolitical developments and assess their impact on security.
• Ensure compliance with local laws, labor regulations, and client-specific SOPs.
• Lead emergency preparedness and crisis response initiatives.
5. Client and Stakeholder Engagement
• Serve as the primary liaison for clients and internal leadership.
• Handle escalations, service reviews, and improvement plans.
• Conduct regular site visits and client meetings.
6. Training and Development
• Identify training needs across all roles.
• Organize cross-functional training and refresher programs.
• Mentor supervisors and ensure knowledge transfer.
7. Reporting and Documentation
• Consolidate reports from all departments into unified dashboards.
• Present insights, trends, and incident summaries to senior management.
• Maintain documentation for audits and compliance.
8. Vendor Management
• Manage relationships with third-party vendors (e.g., equipment suppliers, training providers, tech support).
• Evaluate vendor performance and ensure timely delivery of services and materials.
• Negotiate contracts and ensure compliance with service agreements.
Talent Smart is expanding with consistent efforts to progress our business from the inception of our operations. We are successful in leveraging on our expertise, technology and infrastructure platforms to deliver the desired output and become a preferred partner to our clients.
We have focused on value creation for our clients with the right blend of processes, technologies and our skilled in-house staff. We help our clients by reducing the financial and opportunity costs of an employee. We focus on continuous improvement of business processes and aim at client satisfaction. This helped us to attain superior levels of business competence and customer satisfaction.
Talentsmart works with leading clients across industry verticals, addressing their requirements in Information technology, Health care, BFSI, FMCG and Consumer products, Retail, Telecom, BPO and ITES, Automobiles, Services, Manufacturing, Engineering and other sectors.
