Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client/Stakeholder Management

• Provide superior customer service to meet on-site client’s expectations
• Ensure all phone queries are directed to the correct customer service people
• Maintain and update phone directory
• Ensure that reception areas, including desk and seating areas are tidy and presentable
• Meet and greet clients promptly and contact staff member to advise of guest’s arrival
• Ensure that all conference rooms are cleared promptly and kept in a pristine condition
• Ensure rooms are stocked with appropriate supplies, as required (white board markers, pencils, pens, notepads, etc.)
• Liaise with landlord for reserved parking slot management & parking ticket
• Issue access cards, manage temp cards, including entering into the system and handling any relevant paperwork
• Collect and/or receive mail and courier deliveries, receipting in register and contacting relevant staff
• On-site key point of contact for Facilities in the client’s premises
• Fulfil any ad-hoc requests promptly and efficiently to support the facilities team or business
• Ensure any faults or defects are noted and reported to facilities team to ensure an outstanding client experience
• Assist the staffing & HR team with on-boarding and termination processes (prepare for Welcome Kit, security badge, business card)
• Responsible for aspects of client moves and changes, including maintaining floor, cabinet, mobile desk plan.
• Assist HR for company events (Townhall, Condo Reservation, Hotel Promotion)

Procurement & Vendor Management

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) and provide the necessary documents/ clearance
• Assist in the procurement of vendors and services as required
• Ensure all maintenance contract & CDA are being covered and renewed timely (include mandatory/ authority requirements)

Finance Management

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner (Vendor Registration, Modification, etc)
• Ensure prompt and accurate management of purchase orders according to internal cost centre

Health & Safety Management

• This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.

Site Operations Management

• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times
• Maintain office keys in good order
• Coordinate and manage cleaner to ensure cleanliness and pantry items are always in stock (bread & Milk & jams)
• Provide and maintain proper trackers for operation and reporting
• Facilitate any audit in the office, if required
• Put up communication/ announcement through email or notice
• Manage cleaning lady of office building

Risk Management

• Assist in the implementation and management of property risk management program
• Support the implementation and monitoring of disaster recovering
• Follow established escalation procedures and incident reporting procedures (CMO)
• Perform mandatory Fire Evacuation Drill rehearsal for employees
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Reports

• Issue Facilities VIA Ticket daily
• Provide necessary facilities reports (include financial, budgeting, operational, incident, etc.) and assist manager with MOR
• Attend facilities meeting and provide update promptly

Location:

On-site –Seoul, Korea, Republic of

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.