Job Description

About the Role

Our client is a customer support provider who believes that a world-class security posture starts at the front door. As a Facility Administrator, you will be the vital link between operational safety and a welcoming office environment, ensuring the workplace remains secure, compliant, and professional every single day. If you have a sharp eye for detail, a service-oriented mindset, and the ability to remain calm and decisive during critical moments, we want you to be the face and guardian of the office.

What You Will Do

• Secure Access: Manage and control entry points with precision, verifying identities for all visitors, contractors, and deliveries in strict accordance with corporate security protocols.
• Monitor Systems: Actively oversee our integrated security infrastructure, including CCTV monitoring, access control systems, and alarm management to prevent unauthorized entry.
• Incident Response: Serve as the first point of contact for emergency situations, alarms, or security incidents, executing swift and effective responses to maintain safety.
• Administrative Oversight: Maintain meticulous records, including visitor logs and incident reports, and manage security personnel rotation schedules to ensure full coverage.
• Policy Enforcement: Uphold and enforce company security policies and front desk procedures, acting as a steward of our safety culture.
• Stakeholder Collaboration: Partner closely with Security and Office Management teams to resolve issues, report suspicious activities, and streamline daily administrative and security operations.
• Experience Creation: Foster a welcoming, calm, and professional atmosphere at the reception area, ensuring employees and guests feel both secure and valued.

What You Bring

• Security Mindset: Proven experience in facility security, access control, or front desk administration, with a strong commitment to safety awareness.
• Operational Proficiency: Ability to navigate and monitor security software, CCTV systems, and alarm platforms efficiently.
• Crisis Management: Capability to maintain composure and professional judgment under pressure, particularly during emergency situations.
• Strong Communication: Excellent verbal and written communication skills, with the ability to manage diverse visitor interactions and internal team coordination.
• Organizational Skills: Demonstrated ability to manage schedules, logs, and documentation with high attention to detail.
• Professionalism: A service-oriented approach that balances strict security enforcement with a welcoming, friendly demeanor.

What's in it for you

• Work-Life Balance: Enjoy a standard 9:00 AM to 5:00 PM schedule and 5 weeks of annual vacation time to ensure you have time to recharge.
• Financial Wellness: Benefit from a future-focused pension plan (5% contribution, increasing to 10% after your first year) and a monthly commuting allowance of 1200 DKK.
• Modern Workspace: Join a creative team culture in a modern, centrally located office equipped with top-tier facilities.
• Impact & Growth: We offer real ownership over your responsibilities and clear opportunities to grow your expertise and make a tangible impact from day one.
• Vibrant Culture: Become part of a welcoming, collaborative community that prioritizes personal growth and professional excellence.