Job Description

We are seeking an experienced HVAC / Food Equipment Technician to join our Facilities team supporting multiple Freddy’s locations throughout the Austin, San Antonio, and Rio Grande Valley markets.

This position is responsible for maintaining, troubleshooting, repairing, and servicing HVAC systems, refrigeration systems, hot food equipment, cold food equipment, and other restaurant facility equipment. The ideal candidate is a hands-on problem solver who can diagnose equipment issues quickly, communicate effectively with restaurant leadership, and help keep our restaurants operating safely and efficiently.

This is a field-based position and requires the ability to travel between restaurants as needed.

Key Responsibilities

• Troubleshoot, repair, maintain, and perform preventative maintenance on commercial HVAC systems.
• Diagnose and repair hot food equipment, including fryers, grills, Toasters, and other commercial cooking equipment.
• Diagnose and repair cold food equipment, including walk-in coolers/freezers, reach-in coolers/freezers, prep tables, ice machines, and refrigeration systems.
• Troubleshoot electrical and mechanical equipment issues.
• Perform preventative maintenance to reduce equipment downtime and emergency service calls.
• Inspect equipment and identify potential failures before they impact restaurant operations.
• Work on refrigeration systems, condensers, evaporators, compressors, fans, motors, controls, and related components.
• Troubleshoot temperature-control problems and ensure equipment is maintaining proper operating temperatures.
• Perform basic plumbing repairs related to restaurant equipment and facilities.
• Diagnose electrical issues, including motors, switches, relays, thermostats, control boards, wiring, and other components.
• Respond to emergency maintenance calls when required.
• Complete work orders accurately and provide detailed documentation of repairs.
• Communicate with General Managers, District Managers, vendors, and Facilities leadership regarding equipment issues.
• Maintain a clean, safe, and professional work environment.
• Follow all applicable safety procedures, manufacturer requirements, and company policies.
• Maintain an appropriate inventory of commonly needed tools, parts, and supplies.
• Assist with equipment installation, replacement, and renovation projects as needed.
• Identify recurring equipment problems and recommend long-term solutions.

Qualifications

Required Qualifications

• Previous experience as a commercial HVAC, refrigeration, restaurant equipment, or facilities technician.
• Demonstrated experience troubleshooting and repairing hot and cold commercial food equipment.
• Strong knowledge of commercial HVAC and refrigeration systems.
• Basic-to-advanced electrical troubleshooting skills.
• Mechanical troubleshooting and repair experience.
• Ability to read equipment manuals, wiring diagrams, and technical documentation.
• Ability to diagnose problems independently and determine the appropriate repair.
• Valid driver's license and acceptable driving record.
• Ability to travel between Austin, and San Antonio
• Ability to work independently with minimal supervision.
• Strong communication and customer-service skills.
• Ability to prioritize emergency repairs and multiple service requests.

Preferred Qualifications

• EPA 608 certification.
• HVAC/R certification or technical school training.
• Experience working in QSR, restaurant, grocery, hospitality, or commercial foodservice environments.
• Experience with commercial refrigeration.
• Experience with ice machines.
• Experience with gas-fired cooking equipment.
• Experience with electrical systems and controls.
• Experience with preventative maintenance programs.
• Experience with computerized maintenance management systems (CMMS).
• Experience servicing equipment from multiple manufacturers.

Physical Requirements

The technician must be able to:

• Lift and carry equipment, tools, and parts as required.
• Work from ladders and elevated areas.
• Work in tight or confined spaces when necessary.
• Bend, kneel, stoop, climb, and stand for extended periods.
• Work in hot, cold, wet, and outdoor environments.
• Safely handle tools and equipment required for the position.
• Respond to emergency maintenance situations when needed.

What We Are Looking For

The successful candidate will be:

• Highly dependable
• Mechanically and technically skilled
• A strong problem solver
• Self-motivated
• Safety conscious
• Customer-service focused
• Comfortable working independently
• Willing to travel
• Able to prioritize urgent restaurant equipment issues
• Committed to keeping our restaurants operational and our teams supported

Why Join Our Team?

This is an excellent opportunity for an experienced technician who wants to take ownership of a Region and become a critical part of keeping a growing restaurant operation running smoothly.

You will have the opportunity to work with a wide variety of commercial HVAC, refrigeration, cooking, and restaurant equipment while supporting multiple locations across the region.

We are looking for someone who can do more than replace parts — we need a technician who can diagnose the problem, find the root cause, make the repair, and help prevent it from happening again.

Compensation & Benefits

• Competitive salary based on experience
• Mileage reimbursement
• Paid Time Off
• Medical Insurance
• Dental Insurance
• Full-time position

If you have strong HVAC experience AND hands-on experience with hot and cold commercial food equipment, we want to hear from you!