Job Description
Job Location: Klickitat Valley Health - GOLDENDALE, WA 98620
Position Type: Casual
Salary Range: $22.62 - $27.57 Hourly
Job Shift: Varied Shifts
Job Category: Non-ExemptJoin our Facilities team and help keep our hospital and healthcare facilities safe, functional, and welcoming for patients, visitors, and staff. We are seeking a dependable and service-oriented Facilities/Security Technician I to provide a combination of security support and facility maintenance throughout the District. This role is ideal for someone who enjoys variety in their day, takes pride in problem-solving, and is comfortable responding to both routine maintenance needs and situations requiring a calm, professional security presence. The ideal candidate values teamwork, demonstrates strong customer service skills, and is committed to supporting a safe and well-maintained healthcare environment for our community.
GENERAL SUMMARY:
The Facilities/Security Technician I provides maintenance support and security services for the entire District. The Tech completes routine security rounds and serves as a first responder for situations requiring security presence or intervention. The Tech also performs preventative maintenance tasks and other facilities work orders for KVH buildings, grounds, vehicles, etc. The Facilities Technician I demonstrates excellence in customer service during interactions with employees, managers/supervisors, patients, patient family members, customers, vendors, etc., and works collaboratively with all employees throughout the organization to provide optimal facility support services in a professional, ethical, and knowledgeable fashion.
Casual positions are not eligible for benefits
Qualifications
Safety Sensitive per WASB5123: Yes
Minimum Education, Training & Experience (includes licenses or certifications):
- Must be 21 years of age or older with a current driver’s license and a clean driving record to be covered on the KVH vehicle insurance.
Education:
- High school diploma or GED required.
- Basic computer skills required.
Experience:
- Previous work experience in building maintenance/repair and/or the construction trades is preferred.
- Prior security experience or training strongly preferred.
GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
SECURITY DUTIES
- Patrols facilities and grounds both internally and externally to promote a safe and secure environment
- Responds immediately and appropriately to emergency situations such as combative or violent people, missing patients, fire alarms, elevator entrapments, and crimes on campus
- Enforces parking policies/procedures and issues parking warnings as necessary
- Follows all facility and department policies and procedures
- Responds to calls for assistance and provides vehicle assistance for patients, visitors, and staff as appropriate (jump starts, etc.). Is alert to any hazardous or unsafe conditions while on patrol
- Corrects or refers hazardous conditions to the appropriate personnel for correction, i.e., Facilities & Engineering or Environmental Services.
- Rapidly de-escalates violent situations and performs crisis intervention in a volatile and dynamic environment. May help physically restrain patients in accordance with established policies and procedures.
- Ensures Behavioral Health patients remain safe in their rooms as requested by clinical staff.
- Works with Law Enforcement to secure weapons; secures other belongings per District policy.
- Gathers accurate evidence and information for reporting of criminal activity to local Law Enforcement and KVH Incident Reporting. May be required to testify in court for relevant cases
- Prepares a variety of reports related to arrests, security incidents, investigation results, and unusual activity. Documentation must comply with Department guidelines for potential submission to other KVH Departments and government agencies
- Ensures effective communication and good relations by being friendly and helpful, providing information and directions to staff, visitors, and patients
- Monitors security cameras
- Interacts with local law enforcement officials as necessary and follows the “Integrity and Compliance” guidelines for disseminating information to law enforcement
- Security is considered essential staff and therefore may be required to report to duty or hold over during inclement weather conditions and other emergencies to maintain operational needs
- Works with members of other departments to lead, counsel, resolve, or investigate safety and security issues
- Issues temporary ID badges and keys to employees, contractors, students, and visitors as necessary
FACILITIES DUTIES
- Performs routine preventative maintenance (PM’s) according to schedule.
- In conjunction with the Facilities Tech II, performs work-order repairs in a timely manner to ensure that facility equipment and systems remain operational.
- Accurately documents all work performed in the work order system.
- Provides updates and relays concerns to the manager or others as appropriate.
- Assists with the transportation of patients, visitors, and employees in accordance with the District’s Transportation Policy.
- Provides Access Control monitoring
- Participates in logistics for community outreach events, including setting up tents, transporting tables, etc.
- Identifies all equipment and work areas that do not meet safe operational guidelines and removes them from service, or properly tags them (log-out, tag-out system) for clear identification that the area is out of service and scheduled for corrective maintenance.
- Performs general cleaning in work areas to ensure that dust and debris are minimized as part of all repair work done in the facility; complies with any regulatory requirements to eliminate any hazardous risks or breaches of contamination.
- Disposes of garbage and bio-waste management material, including recycling of any materials identified for recycling, and removes from hospital premises as established by policy and procedure.
- Participates in fire, safety, hazardous materials, MSDS, infection control, and other required training to ensure the hospital is ready and able to respond to emergencies and other situations.
- May assist with ordering/maintaining department supplies, equipment, and parts.
- May take call for the department on a back-up or emergency basis upon completion of the on-call training program
- Performs other duties as assigned.