Job Description

Careers by Empowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community. At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

Our Organizational Culture

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be, Belong and Become. With Truth & Courage, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility, allowing everyone to participate according to their needs. Our approach is Dependable & Creative, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

Qualifications

· Minimum of 2 years of experience in building operations, facilities maintenance, or a similar commercial, fitness, hospitality, or community-serving environment.

· Working knowledge of common building systems and the ability to identify, troubleshoot at a basic level, and appropriately escalate maintenance issues.

· Experience performing routine repairs in areas such as basic plumbing, light electrical, carpentry, drywall, painting, hardware, and general building maintenance.

· Ability to read and follow standard operating procedures, safety instructions, manufacturer guidance, and basic technical documentation.

· Proficient in the safe use of common hand and power tools.

· Strong customer service, communication, organization, follow-through, and problem-solving skills.

· Self-motivated, dependable, detail-oriented, and able to work independently while contributing effectively to a team.

· Proficiency using personal computers, mobile devices, Office 365, and work-order or CMMS applications.

· Current Pool Operator certification or ability to obtain within six months when assigned to a location with aquatics (YMCA will provide training).

· Ability to lift and move up to 60 lbs., climb ladders, and use scaffolding or lifts as required.

· Ability and willingness to travel between YMCA locations as needed to support maintenance operations and respond to facility needs

Preferred Qualifications

· Experience coordinating contractors or service vendors.

· Experience with fitness equipment maintenance or repair.

· Ability to read and interpret basic building plans, equipment manuals, and technical diagrams.

· Experience in a fitness, recreation, hospitality, or other member-facing facility environment.

Position Summary

The Facilities Technician supports the day-to-day operation, safety, cleanliness, and upkeep of assigned YMCA facilities. This role performs routine inspections, preventive maintenance, basic repairs and adjustments within the scope of the position, responds to work orders, and helps ensure a functional and welcoming environment for members, staff, and visitors. The Facilities Technician works closely with the District Facilities Director, branch teams, and approved service vendors, identifying building or equipment issues and escalating specialized repairs when needed. The role requires strong problem-solving, professional communication, attention to detail, and a service-oriented approach to facility care.

Job Responsibilities

Facility Operations & Preventive Maintenance

· Follow YMCA facilities standard operating procedures, safety practices, preventive maintenance schedules, and work-order priorities.

· Perform routine facility rounds and inspections; identify deficiencies, complete basic corrective maintenance when appropriate, and promptly report or escalate unresolved conditions.

· Perform routine, non-specialized repairs and adjustments to items such as plumbing fixtures, lighting, switches and receptacles, doors, locks, cabinets, furniture, drywall, paint, flooring, wall-mounted items, and similar building components.

· Perform basic maintenance, adjustments, assembly, and minor repairs on fitness equipment within training and assigned scope; escalate specialized equipment repairs as needed.

· At locations with aquatics, support routine pool operations such as vacuuming, testing and adjusting water chemistry, and completing required logs in accordance with certification, YMCA procedures, and applicable regulations.

· Identify and escalate work requiring licensed or specialized service, including HVAC service or repair, pump and motor repair, sewer-line work, and major electrical or plumbing repairs; coordinate site access and support for approved vendors.

· Maintain work areas, tools, equipment, and maintenance spaces in a clean, safe, organized, and serviceable condition.

Safety, Cleanliness & Member Experience

· Maintain required safety inspection records and follow established documentation procedures.

· Follow all safety and security practices, including appropriate use of personal protective equipment and safe handling of cleaning products, pool chemicals, and other hazardous materials.

· Support facility cleanliness standards and perform limited custodial tasks as needed to address immediate safety, service, or operational needs.

· Respond promptly and professionally to facility concerns raised by members and staff, communicate expected next steps, and follow through to resolution or escalation.

· Interact with members, guests, staff, and vendors in a courteous and professional manner while minimizing disruption to YMCA programs and operations.

Vendor & Project Support

· Assist with coordinating contractors and service vendors, including scheduling, site access, work-area preparation, and communication of site conditions.

· Observe vendor work for operational impact, report concerns to Facilities leadership, and document completion or follow-up needs.

· Support renovations, equipment installations, moves, and other facility projects as directed.

· Coordinate with janitorial staff and service providers as needed under the direction of the District Facilities Director.

CMMS, Inventory & Communication

· Use the Computerized Maintenance Management System (CMMS) to receive, prioritize, update, and close work orders and maintain accurate asset or equipment records.

· Document work performed, materials used, outstanding conditions, and vendor follow-up needs in a timely manner.

· Monitor and restock routine safety, cleaning, maintenance, and operational supplies; communicate purchasing needs before shortages affect operations.

· Provide timely status updates to Facilities and branch leadership and escalate urgent, recurring, or high-risk facility issues.

Flexibility & Emergency Response

· Travel between YMCA worksites and provide maintenance support at other locations as operational needs require.

· Participate in scheduled on-call or emergency response coverage, which may include evenings, weekends, or holidays.

· Respond to facility emergencies within assigned scope, take reasonable steps to protect people and property, and contact appropriate leadership or specialized vendors when additional support is required.

Work Environment & Physical Demands

Primarily works in YMCA facility environments, with occasional outdoor work for grounds maintenance, inspections, or repairs. May be exposed to varying temperatures, humidity, pool environments, outdoor weather conditions, and active public spaces.

May be exposed to cleaning agents, pool treatment products, maintenance-related substances, noise from equipment or tools, and building-system areas. Requires regular interaction with members, staff, contractors, and vendors and the ability to work safely around mechanical, electrical, and plumbing systems without performing specialized service beyond assigned scope and training.

Frequent standing, walking, bending, stooping, crouching, kneeling, reaching, and climbing. Regular use of ladders, scaffolding, or lifts for maintenance tasks. Ability to lift, carry, and move up to 60 lbs. Requires manual dexterity to operate tools and equipment and the ability to respond promptly to maintenance or facility emergencies, including scheduled after-hours coverage.

Disclaimers

· Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.

· All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA of Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.

· This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may be modified by management as needed.

· Job offers are conditional and contingent upon background clearance. Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The Facilities Technician position offers a competitive rate ranging from $23.00 - $30.00 per hour, based on experience, qualifications, and alignment with salary benchmarks for similar roles.