Job Title: Facilities Technician
Location: Working across our homes in the Bournemouth and Poole, New Forest, East and West Dorset areas.
Pay Rate: up to £17 per hour
Full time, 40 hours per week, Monday-Friday
Introduction
We are looking for a skilled and proactive Facilities Technician to carry out planned preventative maintenance across our care home portfolio. The role will focus primarily on the servicing, inspection and maintenance of TMVs and kitchenette/café water boilers, ensuring all systems remain safe, compliant and fully operational.
This is a key position supporting the smooth operation of our homes by delivering high standards of planned maintenance, maintaining accurate service records, and helping to ensure a safe and well-maintained environment for residents, visitors and staff.
About the Role
This is a busy and hands-on role where you will deliver planned and reactive maintenance and repairs on our water systems across our homes, working as part of our Facilities Management team.
Key responsibilities include:
• Carry out planned and reactive plumbing maintenance across our homes and facilities, including fault diagnosis and repairs to water systems, pipework, fixtures, and fittings.
• Inspect, service, test and maintain thermostatic mixing valves (TMVs) and kitchenette hot water boilers, ensuring compliance with manufacturer and safety requirements.
• Respond promptly to emergency issues and support water hygiene activities, including cleaning, disinfection, and remedial actions following water sample results.
• Maintain accurate maintenance records through the CAFM system while working independently, ensuring high health and safety standards are followed and Facilities Managers are kept informed of progress, risks, and repair requirements.
You will also work closely with the wider Facilities Management team to support maintenance operations, communicate identified issues and source materials required to complete works efficiently and to a high standard. The role requires regular travel across our homes, with flexibility to support urgent repairs and operational needs when required.
About You
You will be a qualified commercial plumber, holding an NVQ Level 2 or 3 in Plumbing Services, with experience in plumbing maintenance, installation, and repairs. A flexible, team-focused attitude and attention to detail are essential.
You will be a highly organised and effective communicator with a positive, can-do attitude, able to work collaboratively with Facilities Managers and care home teams. You will take a proactive approach and be confident working independently in a fast-paced, multi-site environment.
Essential requirement- Business insurance is essential due to travel during work hours
About Us
We’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.
We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.
If a career in elderly care is for you then you want to be part of the team at Colten Care.
Colten Care is an expanding family-owned business with 21 beautifully appointed care homes across Dorset, Hampshire, Wiltshire and West Sussex.
Our established services are all rated as ‘Good’ or ‘Outstanding’ with the Care Quality Commission (CQC) and we provide residential, general nursing, dementia and short-stay care.
We are a prestigious, award-winning healthcare provider that champions the latest approaches to person-centred care. Each of our homes has a distinct character while retaining that all-important sense of ‘home.’ We play an active role in furthering dementia friendly communities as part of our work.
Our aims are simple: to be recognised as both the care home ‘provider of choice’ and ‘employer of choice.’
