Job Description

Facilities Technical Manager

Join a fast-growing gelato brand and keep a dynamic retail network running smoothly

Cape Town | R25 000 to R35 000 per month CTC | 8am to 5pm + on-call/standby

About Our Client

Our client is an expanding gelato business with multiple high-traffic retail stores across Cape Town. Known for quality, innovation, and a vibrant brand experience, they are scaling rapidly and need strong technical support to keep operations seamless. The company values hands-on problem solvers who take pride in maintaining safe, efficient, and well-run stores.

The Role: Facilities Technical Manager

This role exists to ensure all stores operate safely, efficiently, and without disruption. You will oversee technical maintenance, refrigeration systems, electrical compliance, and store upgrades across a growing retail network. With a mix of hands-on repair work and contractor management, you'll play a critical role in reducing downtime, extending equipment life, and supporting the brand's continued expansion.

Key Responsibilities

• Bring 3 to 5 years of hands-on maintenance experience across electrical, plumbing, carpentry, and general repairs

• Conduct routine inspections across all stores to identify faults, risks, and maintenance needs

• Perform repairs directly, including glazing, lighting, signage, and general handyman tasks

• Maintain, troubleshoot, and repair commercial refrigeration units used for gelato production and storage

• Manage preventative maintenance schedules for all temperature-controlled equipment

• Handle electrical repairs, replacements, and installations within the scope of a wireman's license

• Manage external refrigeration specialists and electricians for larger technical projects

• Oversee store upgrade projects, fit-outs, and refurbishments

• Source, vet, and manage contractors and service providers

• Maintain asset records, warranties, service logs, and inventory of tools and supplies

• Work closely with store managers and the business owner to resolve daily operational issues

About You

• 3 to 5 years of experience in facilities, technical maintenance, or a similar hands-on role

• Valid South African driver's license

• Wireman's license or registered electrical qualification

• Practical experience working with commercial refrigeration systems

• Strong organisational skills and the ability to manage multiple sites and priorities

• Able to work independently and make sound decisions under pressure

• Experience in retail, hospitality, or food production environments (advantage)

• Exposure to store openings, fit-outs, or contractor management (advantage)

• Proactive, solutions-driven, reliable, and highly organised

• Strong communication and interpersonal skills, with a calm approach during urgent breakdowns