Job Description

As a Facilities Supervisor (Housekeeping), you will lead day-to-day operations for the resort's facilities, common areas, and laundry functions. This is a hands-on position focused on maintaining exceptional cleanliness, safety, and operational standards.

Here’s why you will love It here:

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities and more!

Additional Responsibilities Include:

• Oversees daily laundry and common area operations to ensure cleanliness, efficiency, and adherence to company standards.
• Ensures all laundry, public areas, corridors, break rooms, front desk areas, and other common spaces are properly maintained.
• Conducts regular inspections of laundry processes and common areas to ensure quality, cleanliness, and operational excellence.
• Serves as a hands-on leader, assisting with daily operational tasks as needed to support business demands.
• Utilizes knowledge of laundry operations, chemicals, cleaning products, equipment, and best practices to ensure safe and effective procedures are followed.
• Leads daily huddles and team meetings, providing direction, communicating priorities, and supporting department objectives.
• Addresses operational challenges and resolve issues independently with minimal supervision.
• Maintains accurate records related to inventory, inspections, and departmental operations.
• Promotes a safe work environment by ensuring compliance with all company policies and safety procedures.
• Performs additional responsibilities as needed to support departmental and resort operations.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Current experience as a supervisor, and 2 or more years of supervisory experience.
• Experience in housekeeping, laundry operations, or common area maintenance within a hospitality environment.
• Strong working knowledge of laundry operations, including chemical usage, linen handling procedures, sorting processes, and operational best practices.
• Ability to work independently with minimal supervision and effectively prioritize daily responsibilities.
• Confident leadership skills with the ability to lead team meetings, provide direction, and support operational excellence, despite having no direct reports.
• Availability of working weekdays, weekends, holidays, and evening shifts as needed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Current experience as a supervisor, and 2 or more years of supervisory experience.
• Experience in housekeeping, laundry operations, or common area maintenance within a hospitality environment.
• Strong working knowledge of laundry operations, including chemical usage, linen handling procedures, sorting processes, and operational best practices.
• Ability to work independently with minimal supervision and effectively prioritize daily responsibilities.
• Confident leadership skills with the ability to lead team meetings, provide direction, and support operational excellence, despite having no direct reports.
• Availability of working weekdays, weekends, holidays, and evening shifts as needed.