Job Description

Step into an exhilarating role as a Maintenance Supervisor and become a vital part of our dynamic team! Here, your unique talents will truly shine. The Maintenance Supervisor is a dynamic force, fully immersed in creating an exceptional experience for our internal guests. With a friendly, respectful, and crystal-clear approach, they respond to every need with enthusiasm. Working closely alongside our talented maintenance mechanics, the Maintenance Supervisor ensures that the quality of our work shines at every turn. Together, they are committed to excellence and teamwork, making every day an opportunity to elevate our space!

• Creates and ensures a fun filled, entertaining and exciting environment where the flawless execution of four star services is paramount.

• Supervises and oversees job performance and work standards within the Maintenance department

• Coaches’ employees while developing their skill levels using a consistent approachable demeanor and clearly articulating expectations.

• Allocates resources to areas that create value for our guests and to Harrah’s.

• Endorses the business objectives, ethics and values of Harrah’s Entertainment.

• Manages the staffing, planning and organization of work in the Maintenance Department.

• Supervises all repairs of all facilities and equipment to assure a continuous source of light, heat, water, power and temperature control recommending necessary changes in such facilities or equipment.

• Performs and supervises preventive maintenance and repair duties on kitchen equipment, building mechanical systems, heating and cooling systems, electrical, plumbing, carpentry, painting, and other equipment on property.

• Keep subordinates informed of changes in rules and procedures, providing guidance as required, to correct deficiencies and improve performance.

• Maintain records and submit regular and special reports, as assigned.

• Instruct assigned personnel with regards to safety policies and procedures.

• Complete and route, in accordance with procedures, all reports of on-the-job injury or illness.

• Responsible for completing performance appraisals on assigned personnel

• Prepare property for seasonal changes (heating, cooling, and evaporative coolers, etc.).

• Anticipate contest, promotions, tournaments, special events, etc… (special fixtures, computer lines, phones, electrical, carpentry, etc.).

• Maintain a working knowledge of machinery, switch gears, power equipment and electrical distributors, computer networking, phone systems, etc.).

• Maintain knowledge of current building codes.

• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.
• Completes all other duties as assigned.

• High school diploma or equivalent required. Trade school certification preferred.

• Minimum 3 years supervisory experience of skilled trades, persons or building maintenance operation; casino/hotel experience preferred.

• Must be knowledgeable in the safe usage of cleaning chemicals and equipment.

• Must be able to work a flexible schedule to include nights, weekends and holidays.

• Must have own hand tools

• Must work with tradesmen side by side and take maintenance and hotel repair calls

• Any licenses or certifications in HVAC, Refrigeration, Electronics or kitchen equipment is desired.
• Must be able to read, write, speak and understand English.
• Must be able to work in extreme temperatures.
• Self-motivated and disciplined.
• Knowledge in CMMS (Computer Maintenance Management System) computer literate.

ADDITIONAL REQUIREMENTS:

• Ability to effectively communicate to the staff and guests

• Ability to respond to common inquires or complaints from customers and employees

• Ability to communicate one-on-one and to groups to explain policies and procedures to persuade others to accept or adopt a specific opinion or action

• Must be able to respond calmly and make rational decisions when handling customer needs and concerns

• Must be able to work in areas containing noisy environments

• Must have physical ability to walk 5+ miles during a work day and be capable of standing during the length of one’s shift

• Physically mobile with reasonable accommodations including ability to lift a minimum of 20lbs., and ability to push, pull, bend, twist, stoop, crouch, kneel, and balance when maneuvering in the work area

• Ability to stand and walk for entire shift and mobility to move easily around entire property

• Must be able to listen and respond to visual and aural cues

• Must be able to tolerate areas containing varying noise, temperature levels, illumination, vibration, and crowds

• Must be able to work independently and be self-supervised.

• Must possess good reasoning and problem-solving skills.

• Must be able to operate a variety of equipment, such as a man lift and various power tools.

• Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights

Compensation & Benefits:

• Earn between $59,000 - $65,000 Annual, based on experience.

• Employment Type – Full Time

Shift Details:

• Graves Shift 2:30 pm - 11:00 pm

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Benefits Package:

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being

• Life and Disability Insurance to provide financial security in unexpected situations

• 401(k) retirement plan to help you save for the future.

• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs

• Education Assistance program to support your professional development and continuous learning

• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team