Job Description

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs, child care, and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
• Health and Dental Insurance;
• Long-term Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days, and one birthday vacation;
• Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

Vacancy Status: This job posting is for an existing vacancy.

What do you offer?

This position reports directly to the Facilities Manager and leads the day-to-day operations and management of the physical plant services at the YMCA’s flagship location, Taggart Building (180 Argyle Ave.).

The Facilities Supervisor is responsible for the facilities management and cleaning functions at the YMCA’s flagship location, Taggart Building (180 Argyle Ave.). The Facilities Supervisor will ensure the maintenance, cleaning, and repair of all facilities and major equipment and systems, including HVAC, plumbing, electrical, and aquatics systems, while maintaining good communication with all parties involved.

The Facilities Supervisor oversees a team of approximately twenty staff. Through a Lead Hand on each of the Facilities and Cleaning teams, the Supervisor will ensure sufficient staff coverage through efficient scheduling and workload management.

The Facilities Supervisor plays a leadership role for their team and works with staff at all levels and throughout all YNCR departments to implement standards of service excellence (Y Way) to ensure a high quality of service delivery to internal (YMCA departments) and external clients. This role leads by example, building the “Shine On” values and competencies into goal-setting and performance management for the facilities team and ensuring standards are met at all locations.

The Facilities Supervisor will have project management responsibilities, ensuring that staff and contractors adhere to established timelines, budgets, legislative and regulatory requirements (such as health & safety, employment standards, daycare cleaning standards, safe material handling), and internal policy requirements (such as strategic directions, child protection, security practices, and customer service standards).

The Facilities Supervisor will manage and implement the facilities budget for Taggart Building and review spending as necessary to achieve both facilities and financial objectives.

The Facilities Supervisor will stay up to date with, and implement as necessary, building technologies, such as building automation systems, remote monitoring, AI tools for preventive maintenance, and software tools for workflow management. This role will also be responsible for implementing energy efficiency/environmental sustainability initiatives such as waste reduction, heat loss prevention, and sustainable procurement.

The Facilities Supervisor will prepare technical analyses and narrative reports for the Executive Team to assist with organizational planning and reporting.

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Education

• High School Diploma

Language

• Fluent in English, oral and written
• Other languages are an asset

Experience, Skills and Abilities

• Five years’ experience in commercial facility maintenance or a related industry.
• Successful work experience in commercial facility maintenance
• Successful work experience in the supervision and scheduling of staff
• Strong communication and interpersonal skills in order to deal effectively, professionally, and diplomatically with staff and customers
• Related experience in the skilled trades and/or building maintenance, preferably in one or more of the following areas: Housekeeping, Electrical/Plumbing, Operating Engineering/Pneumatics, Mechanical HVAC, Pool Filtration/Water Chemistry
• Experience in pool operation is an asset; Pool Operator Preferred
• Valid Driver’s License and ongoing access to a car

Additional Requirements:

• Applicants must already have a valid permit to work in Canada.
• A Police Record check, not more than 6 months old is required. Police Records checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position.
• Semi-annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.

Core Competencies:

• Excellence Identifies and implements improvements that enhance work quality.
• Compassion: Involves warmth and supportive communication. Fosters understanding and collaboration, leading to a positive work environment.
• Dignity: Involves respecting every individual’s worth, promoting fairness and valuing perspectives. It encourages a culture of integrity, mutual respect, and empowerment.
• Accountability: Manages tasks, projects, and processes effectively.
• Inclusion Demonstrates self-awareness and commitment to IDEA, ethics, and well-being.

About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email peopleandculture@ymcaottawa.ca upon scheduling your interview.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration in the hiring process.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.