Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Facilities Supervisor 

Kalahari Resorts & Conventions is seeking a Facilities Supervisor In this role, you will assist the Director of Facilities in maintaining operation and overall appearance of the resort to ensure the comfort and safety of guests and quality working conditions for associates. You will need to completely understand all policies, procedures, standards, specifications, guidelines, safety and training programs of Kalahari Resorts with an overall goal of demonstrating management, administrative and proactive preventive maintenance skills.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll lead a team dedicated to maintaining a safe, functional, and well-kept resort environment for guests and associates alike. By overseeing daily facility operations, supporting your team, and ensuring timely maintenance and repairs, you'll help create a seamless experience that allows every guest to enjoy all that Kalahari has to offer. 

*** Position starting as early as September. ***

Pay Rate - $40 - $45/Hr.

Key Responsibilities 

• Supervise the daily operations of the Facilities team, ensuring timely completion of maintenance requests, repairs, and preventive maintenance activities.
• Lead, coach, and support associates while fostering a safe, collaborative, and service-focused work environment.
• Assign, prioritize, and monitor work orders to ensure efficient response times and high-quality workmanship.
• Perform routine inspections of resort facilities, identifying maintenance needs and coordinating corrective actions.
• Ensure the proper operation and maintenance of building systems, equipment, and resort infrastructure.
• Monitor compliance with resort policies, safety standards, OSHA regulations, and preventative maintenance programs.
• Coordinate with Housekeeping, Guest Services, Food & Beverage, Waterpark, and other departments to minimize operational disruptions and support guest satisfaction.
• Assist with troubleshooting facility issues, emergency response, and after-hours operational needs as required.
• Maintain accurate maintenance records, equipment documentation, and inventory of tools, parts, and supplies.
• Support continuous improvement initiatives by identifying opportunities to enhance operational efficiency, equipment reliability, and preventive maintenance practices.

What We’re Looking For 

• In this position we do require at least 1-2 years of previous hospitality or related experience.
• Proven experience in a supervisory or management role is required.
• This position includes possible heavy workloads exerting up to 100 pounds of force to lift, carry, push, pull or otherwise move objects.
• Bending stooping kneeling and reaching are all involved as well as various working environments.
• The ability to work flexible hours including evenings, weekends and holidays are a must.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.