Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express®shippers, Cryoportal®Logistics Management Platform, leading-edge Smartpak™Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.
The Facilities Supervisor provides day‑to‑day leadership and hands‑on support for facility operations and maintenance. The role ensures autonomy on the shop floor, deploys the maintenance strategy, coordinates technical suppliers, and drives execution of preventive/corrective maintenance, while maintaining GMP/GDP compliance and safety. The position is split roughly 70% coordination/administration and 30% field technical activity. The role acts as the primary point of contact for utilities and building systems, and as first back‑up to the Facility Manager.
PRIMARY RESPONSIBILITIES (include but are not limited to)
· Own the site preventive & corrective maintenance program according to SOP’s in place (asset register, PM plans, work orders, backlog review, KPIs).
· Deploy the maintenance strategy (risk‑based PM, criticality, spares strategy, vendor SLAs).
· Lead day‑to‑day floor activities: troubleshooting, interventions, safe isolation (LOTOTO), escort of vendors, work permits, and access control.
· Coordinate and supervise external service providers; ensure compliance with SOPs, HSE rules, and applicable standards.
· Plan and deliver site shutdown activities closely with Facility team ; coordinate cross‑functionally to minimize business impact.
· Manage spare parts and consumables: define min/max, organize storage, cycle counts, obsolescence management.
· Maintain utilities and infrastructure performance (HVAC, EMS, compressed air, electrical distribution, LN₂ networks, fire safety systems).
· Create and maintain technical documentation: SOPs/WIs, P&IDs, single‑line diagrams, equipment files, and as‑built drawings with revision control.
· Lead and/or contribute to deviations, CAPAs, Change Controls; ensure timely closure and effectiveness checks in the Quality system.
· Support commissioning, qualification and re‑qualification activities (IQ/OQ/PQ support) for facility systems and non‑GMP assets as applicable.
· Implement simplified procedure management for non‑GMP assets aligned to the Equipment GMP framework.
· Ensure contractor HSE management in collaboration with Safety Advisor (inductions, method statements, permits, toolbox talks).
· Participate in internal/external audits and inspections; prepare evidence, execute actions, and sustain compliance.
· Act as daily interface for Warehouse/Operations regarding utilities, alarms, and environmental monitoring coordination.
· Contribute to the site emergency response readiness for facilities/utilities incidents and critical alarms handling.
· Support Head of SIPP/Safety Advisor with implementation of facility‑related safety controls (e.g., LOTOTO, confined space, racking protections, contractors).
COMPETENCIES & PERSONAL ATTRIBUTES
· Strong in project and time Management.
· Ability to drive change and to think outside the box.
· Knowledge of plant systems and related equipment/utilities as HVAC, lighting systems, fire alarm, fluid mechanics, dust collection, pest control.
· Knowledge of process equipment such as Cue, biosafety cabinet, particles counter, EMS, nitrogen devices, FACS.
· Able to comply with the company safety policy at all times.
· Knowledge of facility/equipment qualification process.
· A change agent and strong collaborator who is not afraid of challenging status quo.
· An individual who brings strong core values, quality, ethics, and integrity.
· A collaborative team player who embraces and champions the culture.
· Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.
· Demonstrates a business process orientation to developing solutions.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
· Master’s degree in Engineering with a first successful experience or a Bachelor’s degree in a technical field with min. 5 years of experience in the pharmaceutical industry.
· Experience in facilities/utilities maintenance within regulated industry (pharma/biotech/medical device/food preferred) is a plus.
· Hands‑on expertise in HVAC/utilities and strong troubleshooting skills; ability to read technical drawings.
· Experience with CMMS and Quality Systems (deviations/CAPA/Change Control).
· Working knowledge of cGMP/GDP and engineering standards; basic CAD literacy is a plus.
· Languages: French (fluent), English (professional); Other language is a plus.
· Certifications/assets: Electrical BA4/BA5, LOTO authorization;
· Attendance to training session on human body material
· Safety Advisor Level 3 is an asset.

Cryoport Systems is a market leader in globally integrated temperature-controlled supply chain support for critical, irreplaceable products and materials in the Life Sciences industry. We are already trusted to support over 700 active clinical trials and we support the leading commercial therapies worldwide, delivering unparalleled, integrated supply chain services for products, therapies and treatments requiring unique, specialized temperature-controlled management. As the Life Sciences constantly evolve and advance, so do we.