Wood

Facilities Services Superintendent

Wood  •  Republic of Equatorial Guinea / Republic of Guinea (Onsite)  •  5 hours ago
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Job Description

Remarkable people, trusted by clients to design and advance the world.

Wood is currently sourcing for a Facilities Services Superintendent to join our Client team in Malabo, Equatorial Guinea.

The Facilities Services Superintendent is responsible for delivering a safe, efficient, and high-quality residential-and camp living experience through oversight of housekeeping and catering services provided by a third-party contractor.

Location: onshore, Malabo, Equatorial Guinea, West Africa

Rotation Work Pattern: 10 weeks on 3 weeks off, 6-day week 10-hour day

Key Accountabilities & Responsibilities

The Facilities Services Superintendent is responsible for delivering a safe, efficient, and high-quality residential and camp living experience through oversight of housekeeping and catering services provided by a third-party contractor.
This role serves as the owner of the resident/customer experience, ensuring that all services meet expectations for comfort, cleanliness, food quality, and overall hospitality—while leveraging the contractor as the service delivery mechanism rather than executing daily operations.
The superintendent plays a critical role in supporting workforce wellbeing and operational continuity in a remote or high-density residential environment.

Key Responsibilities
1. Contractor Performance & Camp Service Delivery
2. Resident Experience & Hospitality Leadership
3. Camp Operations Oversight
4. Health, Safety & Food Compliance
5. Stakeholder & Workforce Engagement
6. Financial & Contract Stewardship
7. Strategy & Service Model Optimization

What makes you remarkable?

Essential requirements for this role:

Education & Experience:

University degree or relevant equivalent college diploma

Previous experience of working in:

  • Oil & gas camps, mining camps, or remote workforce housing
  • Large-scale catering and housekeeping or hotel-style residential services
  • Catering / food service management

Knowledge, Skills & Experience:

Proven ability to manage large, outsourced service contracts
Deep understanding of hospitality and workforce experience in remote environments

Operational discipline
Hospitality experience delivery

Experience managing integrated service contracts (SOW-based models)
Knowledge of:

  • Food safety standards
  • Camp HSE requirements
  • Workforce accommodation best practices

Personal Attributes:

Strong customer / resident-first mindset
Ability to balance:
Skilled in contractor influence and performance management
Strong conflict resolution and stakeholder engagement skills

Success Metrics (Camp-Specific)

  • Resident satisfaction scores
  • Food quality and service ratings
  • Overall maintenance and aspect of the locations
  • Housekeeping quality audit results
  • HSE performance (including food safety compliance)
  • Contractor performance vs KPIs and SLAs
  • Cost efficiency vs budget

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Wood

About Wood

Wood is a global leader in consulting and engineering, delivering critical solutions across energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Aberdeen, GB
Year Founded
1912
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