Job Description

The Facilities Services Coordinator is responsible for coordinating and managing day-to-day facilities services across the company's portfolio, ensuring the effective delivery of hard and soft services including fire services, HVAC, electrical, general maintenance, and building compliance.

This role focuses on maintaining high standards of facility operations while ensuring compliance with company policies, workplace health and safety requirements, and service level agreements.

The role includes providing flexible support to the Facilities and Contracts Manager and across the facilities management function during periods of high activity.

What will you be doing?

• Coordinate and oversee the delivery of facilities services including fire, HVAC, electrical, and other soft and hard services
• Provide assistance for facility services related matters to clients and staff by either face to face, email, phone or other approved methods to ensure Facilities are meeting company and client expectations
• Provide support across all areas of the facilities management function during peak periods or times of high need, including project assistance, administrative support, and operational backup
• Manage the facilities help desk system, ensuring timely response to and resolution of facilities-related requests and issues
• Monitor contractor performance against service level agreements and maintain quality standards
• Coordinate scheduled maintenance programs and track completion of preventative maintenance tasks
• Maintain accurate records of all facilities service activities, contracts, and compliance documentation
• Process facilities-related invoices and maintain budget tracking records
• Conduct regular site inspections to ensure facility standards are maintained
• Coordinate with suppliers and contractors to ensure cost-effective delivery of services

About you

• Relevant qualifications in facilities management, business, or related field
• Current First Aid Certificate and WHS certification
• Previous trade experience an advantage
• Current C Class Driver's licence
• Strong compliance knowledge and solid understanding of facilities operations and contractor works and demonstrated experience in facilities services coordination or operations
• Experience managing contractor relationships and service delivery
• Track record in help desk management and request coordination
• Strong ability to coordinate multiple service providers and tasks simultaneously
• Excellent interpersonal and communication skills with client-focussed approach
• Proficiency in facilities management software systems and strong computer skills in Microsoft Office Suite
• Experience in contractor management and service delivery oversight
• Budget management and cost control capabilities

More than just a salary!

• “Purple Perks” Discounts from a large number of well-known retail /travel and adventure companies for MAX Staff

• EAP Program available for yourself and family members

• Opportunity to grow and develop through training and leadership support

• 5 weeks annual leave after 3 years service

• Cash out of purchase annual leave to suit your needs

• Access to long service leave after 5 years’ service

• Gender neutral paid parental leave of 12 weeks

• Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave

• Extensive leave provisions including domestic, community service and study leave

• Education assistance and study leave.

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Next steps - APPLY NOW!

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If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.au before you submit your application.

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We embrace Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.